Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kingsport, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1124 E. Stone Drive for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,348 reviews
5 stars
640
4 stars
330
3 stars
177
2 stars
76
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely long wait times for their orders, often exceeding 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold, stale, or poorly prepared items.
Staff Attitude
Several reviews mentioned rude or unprofessional behavior from staff, particularly during busy times.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported poor handling of complaints.
- JSJen StainerNov 26, 20255.0I usually stop on after fasting blood sugar tests for the sausage breakfast toaster. Everything I order is made to order and piping hot. Highly recommend.
- JCJesse “Jbird” CarverNov 23, 20251.0Every time I go there they mess up my order so I quit going there
- PLPeggy LudtkeNov 20, 20255.0Order from grub hub
- GBGray bugOct 29, 20255.0Always nice staff. Good food.
- LSLoretta StewartOct 13, 20255.0I don't eat there much but the food is pretty good. I am an sonic iceaholic. I go every day for 2 bags of ice. I absolutely love their ice. The service always good. But don't expect u will get in and out always. It takes some time on their busy days.