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Sonic Drive-In

3.9
(1356 reviews)

Business Details

1124 E. Stone Drive, Kingsport, TN
37660, United States
(423) 245-6082

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kingsport, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1124 E. Stone Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
1124 E. Stone Drive, Kingsport, TN
37660, United States

Hours

Reviews

3.9
1,356 reviews
5 stars
643
4 stars
330
3 stars
177
2 stars
78
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many expressing frustration over incorrect orders and rude staff.

Food Quality

There were mixed reviews on food quality, with some praising the taste while others complained about cold, poorly prepared, or incorrect items.

Staff Attitude

While some customers noted friendly staff, many reviews highlighted unprofessional behavior and a lack of communication from employees.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, leading to customer dissatisfaction.
  • LD
    Lily Davis
    Feb 20, 2026
    2.0
    The place always has something not working like in the summer their ice cream machine was broken for like 3 months and now there card reader is broken.do better Sonic!
  • MB
    meisha becker
    Feb 20, 2026
    1.0
    I called to order a milkshake and when the lady answered and I told her what I wanted she hung up on me and when I called back I was hung up on numerous times. Terrible customer service and LAZY employees. This happened Thursday night 2-19-26 @ about midnight.
  • AC
    Audrey Carter
    Feb 18, 2026
    1.0
    Closes down all ice cream machines an hour before close time. If that’s the case, then close down the location an hour early because most people come for the ice cream anyways. Big lady was rude on the speaker as if she doesn’t work at an ice cream place and expects you not to want what’s on the menu. I’d understand if it were 20 min prior to close but this was an entire hour.
  • JJ
    Jon Jones
    Feb 14, 2026
    1.0
    I ordered from the app. My order was incorrect. No mustard and onion on my dogs, and no ketchup included. It is clearly on my receipt. What more can I do? I can post this review, and never return.
  • BJ
    Brittney Johnson
    Jan 27, 2026
    2.0
    Food was cold and fries were soggy

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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