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Sonic Drive-In

4.0
(1290 reviews)
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Business Details

3845 Fort Henry Drive, Kingsport, TN
37663, United States
(423) 239-8601
http://www.sonicdrivein.com/locations/us/tn/kingsport/3845-fort-henry-drive/store-4156
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kingsport, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3845 Fort Henry Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
3845 Fort Henry Drive, Kingsport, TN
37663, United States

Hours

Reviews

4.0
1,290 reviews
5 stars
640
4 stars
306
3 stars
155
2 stars
59
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers experienced long wait times and poor service, with some waiting over 30 minutes without being attended to.

Order Accuracy

Numerous reviews mentioned incorrect orders, including missing items and wrong modifications, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some enjoying the burgers and shakes, while others reported cold or stale food.

Staff Performance

While some staff members received praise for their friendliness and service, others were noted for being rude or unhelpful.
  • LF
    Levi France
    3 days ago
    1.0
    There was an onion piece in my lemon water, disgusting
  • JM
    Johnathan Moore
    Feb 21, 2026
    1.0
    Slow and stale
  • MS
    matthew skeen
    Jan 30, 2026
    5.0
    Nicole is the greatest, always get what I ask for at this location and in a timely manner.
  • JB
    Janelle J. Black
    Jan 30, 2026
    1.0
    We did not receive 2 hot dogs we ordered. The rest of the food was cold by the time the 2 hot dogs came out. We are a family and we eat as a family, not some of us eat while others can't. But our carhop was amazing....
  • AN
    Amanda Noce
    Jan 26, 2026
    1.0
    Ordered 2 of the all American bacon smash burgers...one with No cheese. Got two burgers with cheese and NO bacon. Had them remake the food...got two burgers with the bacon but both with cheese again!!!! How hard is it to read a screen and make what is on the screen!!!! And the girl on the speaker had the audacity to get an attitude when they made the food wrong. I don't think I'll be back for a while.
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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