Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kingsport, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3845 Fort Henry Drive for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,280 reviews
5 stars
635
4 stars
305
3 stars
155
2 stars
59
1 star
126
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, with some waiting over 20 minutes without being served.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others complained about stale or poorly prepared items.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention.
Order Accuracy
Several reviews mentioned issues with incorrect orders and missing items.
Overall Experience
Overall, experiences were inconsistent, with some customers expressing satisfaction while others had significant complaints.
- HHHunter Holley2 days ago5.0A classic Sonic experience.
- AKAaron KingDec 15, 20255.0Tasty and quick. Exactly what you expect. Ask for a route 44 dirty :)
- KSKimberly ShortNov 15, 20252.0The person that has head set on and taking orders likes to cut it off at the drive thru and get people that comes thru a parking spot
- TBTyler BoyleNov 1, 20255.0Went through the drive thru here on a Saturday afternoon to get some drinks. There was only one other car in line. Drinks came out super quickly, were priced right, and the diet coke ratio was perfect. Great little sonic location
- TLTodd LittleOct 20, 20253.0They have taken up several kiosks and dedicated them for mobile pick up. The interactive kiosks were having problems and wouldn't take our cards. Frankly if a company can afford to give discounts to app people they can afford to give them to everyone. This goes for McDonald's and evey fast food company trying to drive us to mobile so they can push adds in front of our eyes.