Sonic Drive-In

4.1
1450 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Kingsport, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2308 West Stone Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
2308 West Stone Drive, Kingsport, TN
37660, United States

Hours

Reviews

4.1
1,450 reviews
5 stars
747
4 stars
364
3 stars
173
2 stars
59
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and at car hop stalls.

Food Quality

There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude interactions and unhelpful management.

Menu Variety

The menu received positive feedback for its variety, including drinks and snacks, but some customers expressed disappointment with specific items.
  • LH
    Lacey Hasting
    Dec 30, 2025
    2.0
    Wasn’t going to say anything but I’m pretty displeased. I got 3 milkshakes and a cheese stick. I was told they didn’t have any pennys so my change would be 3 cents short. Personally I think that is when they should have given me a nickel and I would have gotten what? 2 cents off but no I had to eat the 3 Pennys, which like I said, whatever, I wasn’t going to ruin someone’s day over 3 cents. Then I get not even 200 feet from the store and the lid isn’t even on my son’s milkshake and it gets allllllll over him!!! Very disappointed in my experience!!!!
  • AA
    Anonymous
    Nov 30, 2025
    1.0
    Waited 15 minutes for 2 drinks and a side order of cheddar peppers. Watched several cars order bags of food and shakes and leave before we got our drinks. When I called the store to check in on our order, the manager said “I’m in the middle of shift change.” She brought out our order right after and shoved the drink in my face. Said “your food just got put up” in the expo window. However the cheddar peppers were lukewarm. Very rude.
  • DT
    Dee Dee Tyson
    Nov 23, 2025
    4.0
    Onion rings had a faint funnel cake taste other than that great
  • SF
    Sabrina Fornaris Frómeta
    Nov 21, 2025
    5.0
    Me encanta super buena atención
  • BM
    Brian miller
    Nov 14, 2025
    1.0
    Food was cold n had to wait forever on my food