Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,324 reviews
5 stars
403
4 stars
265
3 stars
240
2 stars
135
1 star
281
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold or undercooked items, and complaints about portion sizes.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and floors.
Staff Attitude
Customers frequently mentioned unprofessional behavior from staff, including lack of friendliness and poor customer service.
Management Issues
There were complaints about ineffective management, including staff conflicts and lack of proper training.
- DMDavid MiddletonNov 13, 20251.0I live close to this McDonald's every time I go to it they send me over to park in thier take out place then when i get my food its cold and thiers no salt on fries this McDonald's needs to be shut down it just plain sorry and then some freak of nature with tattoos all over them brings out the food to you that has no personality at all and basically throws the food in your window
- MNMark NavaltaOct 22, 20252.0Feel like the manager did not wanna help me. I was asking a question all she said was get them out here and that was it.
- DDDonnaOct 14, 20253.0The tea was spoiled
- CLCarter Anthony (LionWater)Oct 9, 20255.0It is what it is McDonald's is McDonald's. anybody that eats there knows what I'm speaking about. service sucks. the people are there just get a paycheck? And I don't care whether you like their service or not. So take it easy wheel, either not talk to you.
- EGElizabeth Ramey GoingSep 24, 20255.0You all like Big Mac's,Quarter Pounders,fries,ice cream and good service this location is the place to go to
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Kingsport, TN?
McDonald's in Kingsport is open 24/7 every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:45 PM.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the drive-thru is open 24 hours from Monday to Thursday and Sunday, and from 4:30 AM to 1:00 AM on Fridays and Saturdays.
What payment options are accepted at McDonald's on West Stone Drive?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or via a mobile app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play or via their online ordering links.
What services does this McDonald's location offer?
This location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available for your convenience.
What nearby grocery stores are located close to McDonald’s on West Stone Drive?
Price Less IGA and PriceLess Foods of Kingsport - West Stone Drive are nearby grocery stores where you can shop before or after visiting McDonald's.
Are there any coffee shops close to McDonald's for grabbing a coffee?
Scooter’s Coffee is a nearby coffee shop where customers can enjoy coffee alongside their McDonald's visit.
What other fast food or restaurants are near this McDonald’s?
Nearby options include Wendy’s, Taco Bell, El Ranchito Mexican Restaurant, Super yummy Mongolian Restaurant, Back Yard Burgers, and Lonestar Steakhouse for varied dining choices.