Brand Certified
McDonald's
3.7(1965 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4317 Fort Henry Dr, Kingsport, TN
37662, United States
Certified by McDonald's • Mar 01, 2026
(423) 239-7911
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,965 reviews
5 stars
741
4 stars
481
3 stars
351
2 stars
158
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and poor management.
Food Quality
Food quality is inconsistent, with several customers noting cold or poorly prepared items, while others mention fresh and hot meals.
Cleanliness
The dining area and restrooms are generally reported as clean, although some customers have noted issues with cleanliness during their visits.
Order Accuracy
Many customers reported issues with incorrect orders, leading to dissatisfaction and frustration.
Atmosphere
The atmosphere is described as quiet and sometimes cold, with suggestions for music to enhance the dining experience.
- EGEl GuapoFeb 18, 20265.0Super friendly people, great service. Dining room clean but very quiet and cold. Needs some music and warmth.
- BCBridget CrawfordJan 31, 20263.0Food is okay. They do have the best Cokes around though.
- MMMandi MayyhemJan 31, 20265.0I love McDonald's.
- RLRebecca LynnJan 24, 20265.0Upgraded to the presidential suite. It was all anyone could ask for. I was there needing to Zoom for a work event. Internet was extremely fast and reliable. I also had tons of luggage and appreciated the help getting it to & from my suite. TY for a lovely stay.
- BBBrookLea aka BruiseLeaJan 21, 20261.0I paid 2.50 extra on top of 8.50 for my meal to get a large iced Carmel macchiato and it was 3/4 of the way full. When I was about to be handed it I asked if additional coffee could be put in it and I was told no. I got one the day before and it was filled fully. I will not be back to this store since I was made to pay full price and not given what I should have been. On top of this my chicken wrap was cold in the center and my fries were hard.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 4317 Fort Henry Dr, Kingsport?
McDonald's is open daily from 4:30 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 1:00 AM.
When is the McDonald's drive-thru open?
The drive-thru is open from 4:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery daily from 4:30 AM to 11:45 PM.
What services can I use for ordering McDonald's food?
You can order via the McDonald's App, online through their delivery URL, or use mobile ordering with options like same-day and no-contact delivery.
Are there mobile apps available to order from McDonald's?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment options are accepted at this McDonald's location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for your convenience.
Which nearby restaurants can I visit before or after McDonald's?
You can visit nearby places like Raffaele's (Italian and pizza), Taco Bell (Mexican fast food), The Fisherman's Dock (seafood), Hardee's, and Jersey Mike’s Subs for additional dining options.
Are there nearby services or stores useful for customers visiting McDonald's?
Yes, close to McDonald's are the United States Post Office for mailing needs, Colonial Heights Package Store for drinks, and Ingles Markets for groceries and bakery items.
How can nearby transit or service locations help when visiting McDonald's?
Nearby services like the United States Post Office and Western Union can be convenient stops, and car wash facilities like Southern Classic Auto Wash and Wash N' Roll Car Wash are available to keep your vehicle clean while you dine.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website