Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,513 reviews
5 stars
513
4 stars
317
3 stars
280
2 stars
147
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff and long wait times, particularly for dine-in orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and special requests not being honored.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with some noting that items appeared stale or overcooked.
Management Issues
Several reviews pointed to poor management practices, including inadequate training for staff and lack of accountability for mistakes.
Mixed Experiences
While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by the overall negative feedback.
- ETEthan TolleyJan 4, 20265.0Excellent food every time I go through, but the old lady cashier must have had a bad day, cause she had a serious attitide in the drive thru and screamed at my group. Other than that, its a good spot to eat.
- ZBZachary BledsoeJan 1, 20261.0Stood in the lobby for 10-15 minutes at the register and no one came to even grab my order
- CCCindy CuddyDec 26, 20252.0The frappe 's are terrible today. They are full of ice!!!
- WIWade Nairn IIIDec 11, 20251.0This place sucks. Poorly managed
- CCCodyNov 28, 20251.0Went November 28th 2025 to pickup some food for my family I was talked to like a dog by the cashier I typically spend a lot of money on McDonald’s. I would not recommend this restaurant to anyone or my colleagues.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2330 Fort Henry Dr, Kingsport, TN?
McDonald's in Kingsport at 2330 Fort Henry Dr is open daily from 5:00 AM to 11:00 PM.
What time does the McDonald's drive-thru close?
The McDonald's drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Can I get delivery from this McDonald's? If yes, what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to 10:45 PM.
What delivery and pickup services does McDonald's offer at this location?
This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.
Which payment methods are accepted at McDonald's here?
Payments are accepted via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I view McDonald's full menu online?
The full menu can be viewed at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order online or through an app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579, or use the McDonald's App available on Apple App Store and Google Play Store.
Is there free WiFi available at the McDonald's on Fort Henry Dr?
Yes, McDonald's offers free WiFi at this location.
What nearby places can I visit near McDonald's in Kingsport?
Nearby you can visit Grace City Church, Kingsport Masonic Lodge 688 F&AM, and Inkognito Tattoo Kingsport among others.
Are there other fast food restaurants near this McDonald's?
Yes, other fast food options nearby include Long John Silver's and KFC for seafood and chicken respectively.
What are some useful nearby services around McDonald's at 2330 Fort Henry Dr?
Nearby services include Eastman Credit Union ATM for banking, Western Union for money transfer, and TruShine Car Wash IV for automotive needs.