Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,504 reviews
5 stars
510
4 stars
316
3 stars
280
2 stars
146
1 star
252
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Service Speed
Customers consistently noted slow service, especially for dine-in orders, with long wait times reported.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and proper cooking.
Customer Service
Mixed feedback on staff friendliness, with some praising individual employees while others reported rude or inattentive service.
Cleanliness
Concerns were raised about cleanliness in the dining area and restrooms, with some customers noting unsanitary conditions.
- SFSabrina Fornaris Frómeta3 days ago5.0Muy buena atención lo recomiendo
- OBOctavia BlackmanNov 17, 20251.0Went here and ordered 2 orders of bacon just for both of them to apparently be put in the same box although they were for separate people. Went in and asked that they give us a second and the manager was rude and told us we got what we ordered. Will never return to this location
- SBSheri BootheNov 15, 20251.0On Friday November 14th I went thou drive thou and got a chicken ranch wrap meal and the wraps and fries and totally cold as crap and I was on lunch from work but the next day I had my RECEIPT but the manager and crew was rude and said that they couldn't replace it without the food itself. I have worked in fast food all of my life almost and we never done that. As long as you have the receipt to prove it you are suppose to replace. The manager and 1 more was totally rude and be careful what you order at this McDonald's on Fort Henry drive Kingsport Tennessee.
- SBSammy BrooksOct 28, 20251.0Waited forever to get counter service so I left. They only worry about getting their mobile and drive thru orders out.
- MMMistiOct 20, 20251.0Don’t use the app at this location. Our food was cold by the time we got it because we waited forever for curbside. My husband finally just went in and just got it himself and only one person was working while the rest were just standing around.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2330 Fort Henry Dr, Kingsport, TN?
McDonald's in Kingsport at 2330 Fort Henry Dr is open daily from 5:00 AM to 11:00 PM.
What time does the McDonald's drive-thru close?
The McDonald's drive-thru is open daily from 5:00 AM until midnight (12:00 AM).
Can I get delivery from this McDonald's? If yes, what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to 10:45 PM.
What delivery and pickup services does McDonald's offer at this location?
This McDonald's offers curbside pickup, delivery including same-day and no-contact delivery options.
Which payment methods are accepted at McDonald's here?
Payments are accepted via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I view McDonald's full menu online?
The full menu can be viewed at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order online or through an app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579, or use the McDonald's App available on Apple App Store and Google Play Store.
Is there free WiFi available at the McDonald's on Fort Henry Dr?
Yes, McDonald's offers free WiFi at this location.
What nearby places can I visit near McDonald's in Kingsport?
Nearby you can visit Grace City Church, Kingsport Masonic Lodge 688 F&AM, and Inkognito Tattoo Kingsport among others.
Are there other fast food restaurants near this McDonald's?
Yes, other fast food options nearby include Long John Silver's and KFC for seafood and chicken respectively.
What are some useful nearby services around McDonald's at 2330 Fort Henry Dr?
Nearby services include Eastman Credit Union ATM for banking, Western Union for money transfer, and TruShine Car Wash IV for automotive needs.