Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,677 reviews
5 stars
971
4 stars
573
3 stars
522
2 stars
200
1 star
411
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during peak hours and at night.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Food Quality
There were numerous complaints about food being cold, stale, or poorly prepared, affecting overall satisfaction.
Staff Attitude
Several customers noted rude or unhelpful staff interactions, which contributed to a negative dining experience.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and a lack of attention to hygiene.
- EBEddie Bartley4 days ago5.0Went through drive through, had no problem adding to my order. Service was nice.
- SSSnitches Get -Stitches.Nov 10, 20253.0Its McDonalds so we shouldnt expect much. However I want to know why they charge more than twice as much for a cup of icecream as they do for a cone? You get less with the cup than you do the cone but they charge way more. Id add a photo but it doesnt give me the option.
- SMShanda MartinNov 9, 20251.0Some girl and some boy ask me for money and her and him get mad I told they no
- SWScottys WatchingNov 6, 20253.0Was very busy food wasn't fresh and misplaced orders! Team was unorganized and unprofessional and not polite! And for the money it cost to eat there any more better off going to buffet
- LCLone CrystalOct 28, 20255.0Only complaint is the app. Promises monopoly pieces for all food ordered that I got and I didn't get digital or actual wrap pieces. Food is good, service is good. Can't blame the store for the app being trash.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1620 E Stone Dr, Kingsport, TN?
McDonald's at 1620 E Stone Dr, Kingsport is open 24 hours every day, Monday through Sunday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order McDonald's for delivery?
Yes, this location offers delivery every day, 24 hours a day.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a McDonald's app to place orders conveniently?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any car rental services near McDonald's?
Yes, Enterprise Rent-A-Car is located nearby and can be convenient if you need a rental vehicle when visiting McDonald's.
What other fast food options are near McDonald's?
Nearby fast food restaurants include Cook Out, Purple Cow, and Popeyes® Louisiana Kitchen, offering alternative dining options around the area.
Are there any healthcare facilities close to McDonald's?
Yes, nearby healthcare options include Aspen Dental, Fresenius Kidney Care Kingsport, Kingsport Primary Care, Brookside Chiropractic Clinic, and Brookside Vision Center.