Brand Certified
McDonald's
3.5(2712 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1620 E Stone Dr, Kingsport, TN
37660, United States
Certified by McDonald's • Mar 01, 2026
(423) 247-9581
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
2,712 reviews
5 stars
982
4 stars
578
3 stars
524
2 stars
204
1 star
424
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, with many experiencing long wait times and incorrect orders.
Food Quality
Food quality was inconsistent, with numerous complaints about cold, stale, or improperly prepared items.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers often receiving incorrect items or missing components.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the dining area.
Staff Friendliness
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
- BVBarbara Vanderhoof5 days ago5.0The lady that waited on us was just so very nice and brought our food to us. She was very nice.
- APAllison PressleyFeb 10, 20265.0Hit the drive thru at dinner time, dying for a McChicken. I got the freshest and hottest McChicken and fries they had paired with a crispy coke. No joke, looked like the menu picture. Mostly wanted to leave a review to say the staff working 2/10 was very friendly and funny too :) nice work guys!
- JWJoseph WhiteJan 28, 20261.0They were very rude, shockingly so, I wasn't even mad, it was quite impressive
- PRPercussionist Anthony RobertsJan 20, 20261.0My daughter got an Egg McMuffin at this McDonalds drive-thru location, and it had half the eggshell in it. She almost chocked on the eggshell and was nauseated. It was pathic that the food preparer sent this out with the eggshell in it. I went back inside and the manager gave a refund. I called the phone number on the How was your visit sticker on the entrance door, the lady that answered acted as if she was drunk or high, she only said that they would be more careful when preparing the food. I DO NOT RECOMMEND THIS MCDONALDS LOCATION!
- MHMicki HoelscherJan 18, 20261.0Even with a limited menu after hours y'all are about as slow as it gets.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 1620 E Stone Dr, Kingsport, TN?
McDonald's at 1620 E Stone Dr, Kingsport is open 24 hours every day, Monday through Sunday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru that operates 24/7.
Can I order McDonald's for delivery?
Yes, this location offers delivery every day, 24 hours a day.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a McDonald's app to place orders conveniently?
Yes, you can order through the McDonald's App available on both iOS and Android platforms.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any car rental services near McDonald's?
Yes, Enterprise Rent-A-Car is located nearby and can be convenient if you need a rental vehicle when visiting McDonald's.
What other fast food options are near McDonald's?
Nearby fast food restaurants include Cook Out, Purple Cow, and Popeyes® Louisiana Kitchen, offering alternative dining options around the area.
Are there any healthcare facilities close to McDonald's?
Yes, nearby healthcare options include Aspen Dental, Fresenius Kidney Care Kingsport, Kingsport Primary Care, Brookside Chiropractic Clinic, and Brookside Vision Center.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website