Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,461 reviews
5 stars
496
4 stars
338
3 stars
264
2 stars
125
1 star
238
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Several customers complained about the quality of food, including cold, greasy, or improperly cooked items.
Staff Friendliness
While some customers praised individual staff members for their kindness, overall staff behavior was often described as unprofessional.
Drive-Thru Efficiency
Numerous reviews mentioned slow drive-thru service and the need to pull over to wait for orders.
- SJSteven JohnsonNov 7, 20251.0Past 2 days had a mobile order and still have to wait a good five minutes on food going thru drive thru
- BCBrenan CampbellNov 7, 20251.0The staff is extremely rude and the so called mangers are possibly the worst. The older bald man with tattoos is extremely aggressive and will snatch your card or money from you and slam it back down I your hand .The older short lady with glasses that is also a “manager” is extremely rude and will snatch and slam things. They truly just seem like miserable people. On the off chance you actually get the food that you order it is cold and inedible. But 9/10 times something is missing.
- ARAustin ReidOct 12, 20251.0Very poor service
- BLBrian LucasOct 9, 20254.0Size fine but i ordered a deluxe qtr pounder incl tomato and lettuce but i did not receive a deluxe
- AHadam hickeyOct 6, 20255.0Come here every day
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1331 John B Dennis Highway, Kingsport?
McDonald's at this location is open daily from 4:00 AM to 11:00 PM.
Does this McDonald's offer delivery services and when are they available?
Yes, delivery is available every day. Delivery hours are from 4:30 AM to 11:45 PM Monday through Thursday and Sunday, 4:30 AM to 12:45 AM Friday and Saturday.
Is there a drive-thru option available at this McDonald's?
Yes, the McDonald's at 1331 John B Dennis Highway offers a drive-thru service available daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I place an order using a mobile app?
Yes, you can order via the McDonald's mobile app available on iOS and Android.
Does this location have any special rewards or promotions?
Yes, you can earn points for free food via MyMcDonald's Rewards program.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What notable places are near McDonald's at 1331 John B Dennis Highway?
Nearby places include Mountainview Express Shell gas station, Exxon & Mobil Stations, CoinFlip Bitcoin ATMs, and Park Place Liquor and Wine.
How can nearby Mountainview Express Shell or Exxon & Mobil Stations be helpful when visiting McDonald's?
If you're refueling your vehicle at Mountainview Express Shell or Exxon & Mobil Stations, you can conveniently stop by McDonald's for a quick meal or coffee nearby.
Are there any other dining options close to McDonald's on John B Dennis Highway?
Yes, nearby dining options include Pizza Hut, Subway, Pal's, and Burger King, offering alternatives if you want variety before or after your visit to McDonald's.