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Krispy Kreme

4.2
(1457 reviews)

Business Details

1651 E Stone Dr, Kingsport, TN
37660, United States
(423) 378-5921
https://site.krispykreme.com/tn/kingsport/1651-e-stone-dr

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Kingsport.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1651 E Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

4.2
1,457 reviews
5 stars
951
4 stars
187
3 stars
101
2 stars
68
1 star
150

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently reported that the store was out of various donut types, often only having glazed donuts available.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were described as rude or unhelpful, leading to a mixed experience.

Quality Issues

Several reviews mentioned that donuts were not fresh, with some being stale or cold, impacting overall satisfaction.

Pricing Concerns

Many customers expressed that the prices for donuts have increased significantly, leading to dissatisfaction regarding value.

Cleanliness and Atmosphere

Some customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their experience.
  • KM
    Kaitlin Mencer
    2 days ago
    1.0
    Lobby closed due to lack of staff…. So hire more people to work there or shut the place down.
  • PP
    Payton
    Feb 24, 2026
    1.0
    Stopped by for doughnuts, and the lobby was closed like it has been for years due to “short staff”. That’s not a deal breaker, got in line, ordered a dozen doughnuts and it was almost 25$. I thought, okay this isn’t great but it isn’t terrible. Krispy Kreme has always been a treat that is worth it. Not this time. When I got home I was surprised with the sorriest looking doughnuts I’ve ever seen. We will never return.
  • KK
    Kwon
    Feb 23, 2026
    1.0
    Visted the store, there was a note on the door that the lobby was closed due to being short staffed. Its 2/23/26 and snowing, Im in a commercial truck and the staff just looks and never offers to take my order through drive through or any assistance to helping
  • LB
    Lareina Barker
    Feb 19, 2026
    2.0
    Kingsport off Stone Dr. locale. Started our order and from the get-go, they were out. Everything we wanted that they are supposed to have, they were out of. We pulled away without purchasing a thing.
  • AM
    April Mister
    Feb 11, 2026
    5.0
    The day before I arrived at Krispy Kreme they had had a fire. They had about half of their normal donut 🍩 menu. The older employee that was boxing our donuts apologized and was nice and maneraly. They didn't have to be open at all, but yet still showed up and did what they could with what they had to work with! Two thumbs up! Kingsport, TN

Brand Certified Facts from Krispy Kreme

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Certified March 01, 2026Yext Knowledge Graph
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