Krispy Kreme

4.2
1424 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Kingsport.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1651 E Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

4.2
1,424 reviews
5 stars
935
4 stars
183
3 stars
99
2 stars
64
1 star
143

What are people saying?

AI-generated from recent customer reviews

Product Availability

Customers frequently reported that the store was out of various donut varieties, often leading to disappointment.

Service Quality

While some customers praised friendly staff, many others experienced poor service, including long wait times and unhelpful attitudes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and unkempt areas, which negatively impacted customer experiences.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived reductions in donut quality and size.

Freshness Issues

Numerous customers noted inconsistencies in donut freshness, with some receiving stale or cold donuts despite visiting during operating hours.
  • OD
    Owen Doughty
    Nov 15, 2025
    1.0
    Sat in the drive through with no acknowledgement for ten minutes. Gave up and entered the store to find they had only glazed donuts available, no other variety, more than five hours before posted closing time.
  • PM
    Pat Moorefield
    Nov 7, 2025
    5.0
    Delicious, fresh doughnuts. Great service. Clean dining are as well as the restrooms. Friendly atmosphere. Doesn't doughnuts make us all happy? Thanks, Krispy Creme!
  • CD
    Corey Dotson
    Nov 4, 2025
    1.0
    Went by on Saturday night around 9pm to get my regular order of a dozen glazed but they were completely out and we're not making any more for the night. They closed at 11pm and while I get trying to avoid waste leftovers, it's a weekend with a couple hours left of the night. That's two hours the employees will be wasting payroll not making the business money, which doesn't seem like a great business model.
  • AB
    Abby Bruner
    Nov 3, 2025
    1.0
    There is hair imbedded in the frosted donut we ordered. Yuck. 🤮 and my daughter already ate half of it by the time we noticed. Will not be back to this location. absolutely disgusting.
  • JF
    Joshua Frye
    Oct 31, 2025
    1.0
    For the last 20 days I'd say my wife and I have tried to get the Halloween donuts and failed all but once. We even went 2 times today after they told us when to come back (took down my name and phone number and said they would call as soon as they had some available) since we never recieved a call we went back anyway just to try. Not sure why you would even have them advertised if you are not going to make them...very disappointing 😕.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours of Krispy Kreme in Kingsport?

Krispy Kreme Kingsport is open daily from 6:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

When is Krispy Kreme's delivery service available?

Delivery is available every day starting at 6:15 AM, closing at 9:45 PM on weekdays and Sundays, and 10:45 PM on Fridays and Saturdays.