Johnny Brusco's New York Style Pizza

4.3
1505 reviews

About

Pizza RestaurantTake Out RestaurantItalian RestaurantJohnny Brusco's New York Style Pizza
Johnny Brusco’s Pizza Kingsport is proud to bring authentic, great-tasting New York Style Pizza and a variety of housemade dinners, craft beers, subs and more to the neighborhoods we call home. Our dough is made fresh daily, never frozen, hand-tossed and topped with the best ingredients we can find - premium mozzarella and parmesan cheeses, fresh-packed tomatoes, hand-cut veggies, and Italian sausage and beef with no fillers. Then each pizza is brick-oven baked until it’s golden brown, always with our signature soft and crispy crust, and served hot at your table. Dine-in or order online for takeout or delivery! Visit us today on North Eastman Rd. at Spring St.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Johnny Brusco's New York Style Pizza
1700 North Eastman Road, Kingsport, TN
37664, United States

Hours

Reviews

4.3
1,505 reviews
5 stars
991
4 stars
259
3 stars
103
2 stars
52
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Harley received numerous accolades for his exceptional service, being described as attentive, friendly, and fun by many customers.

Food Quality

The food, particularly the pizza, received positive feedback for being delicious, although some customers noted inconsistencies in preparation.

Atmosphere

The dining area was reported to be cold by several customers, impacting their overall dining experience.

Order Issues

There were complaints about incorrect orders and long wait times for food, indicating a need for improvement in order accuracy and efficiency.
  • MB
    Marcus Bumgardner
    Dec 28, 2025
    5.0
    Went in at lunch time and the staff was amazing. Our waitress was phenomenal. Very attentive checked on us multiple times in the short time we were there. We were in and out in about 30 minutes. I wish I could rate the waitress a 10 star.
  • KL
    kevin lane
    Dec 20, 2025
    2.0
    It's cold in here....wait staff is great...except for one or two...Andrew and Brad are great....Your manager Zak is not good...Noah was way better
  • NN
    Nichole
    Dec 19, 2025
    5.0
    We had slices with Santa! Our server was fantastic! So very nice! She made our trip there very wonderful! Santa was great as always! And that pizza.... Delicious!!!! I will definitely be making another trip here!
  • SB
    Scottie Blaisure
    Dec 15, 2025
    4.0
    Food was ok tonight, but our food took a long time to prepare due to door dashes and online orders. Server was great. Dining area was very cold to the point I didn’t want to eat my food in a refrigerator. I don’t get cold easily, but I put my coat back on! And there’s a fee to use cards :(
  • AG
    Ava Goddess
    Nov 29, 2025
    1.0
    The staff has been extremely rude and incompetent on numerous occasions and 11/24 was the final straw. Around 11:20 a.m. I phoned in an order for the Monday special Pizza giving them my name. Harley, the employee taking the order did not ask my phone number. In a one in a million situation I came to pick up my pizza 45 minutes later around noon and he had given it to a man claiming they had the same name as me. (See photo of man eating my pizza!!) Since I was in a hurry and had driven over an hour to the location just to get the pizza he told me it would be another 10 to 15 minutes to make another one. This was unacceptable to me. They did not offer me a free pizza or any comps for screwing me over. Is this the type of image you want to portray for your restaurants? I think not. Employees should be asking for the phone number and confirming it upon pickup or other identifying information so this does not happen again.On top of all of this there is no place in the app to contact anyone if you're having an issue. The last 2 times I visited this location I was never greeted. In fact I stood at the register for 5 minutes before being helped with the person behind the counter not appearing to do anything.

Frequently Asked Questions About Johnny Brusco's New York Style Pizza

What are the regular dine-in hours for Johnny Brusco's New York Style Pizza in Kingsport?

Johnny Brusco's New York Style Pizza is open for dine-in from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

During what hours is takeout available from Johnny Brusco's New York Style Pizza?

Takeout orders are accepted daily from 11:30 AM to 8:30 PM Monday through Thursday and Sunday, and until 9:30 PM on Friday and Saturday.