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Jimmy John's

3.9
(247 reviews)

Business Details

1825 N Eastman Rd, Kingsport, TN
37664, United States
(423) 378-5646

About

Sandwich Restaurant

Location

Jimmy John's
1825 N Eastman Rd, Kingsport, TN
37664, United States

Hours

Reviews

3.9
247 reviews
5 stars
134
4 stars
44
3 stars
20
2 stars
10
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed dissatisfaction with the portion sizes and quality of the sandwiches, citing them as skimpy and overpriced.

Service Speed

Numerous reviews highlighted issues with slow service and delivery times, contradicting the brand's promise of 'freaky fast' service.

Customer Service

Feedback varied on customer service, with some praising friendly staff while others reported rude behavior and poor handling of complaints.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers complimenting the condition of the dining area and restrooms.
  • SP
    Samantha P
    Feb 21, 2026
    2.0
    have always loved this jimmy john’s but the managing is not great….went in on a friday and got the beach club and a #11 with jimmy peppers…beach club did NOT come with avocado (why people get it) and i did not get the jimmy peppers. we ended up not even eating the sandwhich and i called the store back explaining both my sandwiches were wrong, they said to come in and they’d remake it for me, even wrote a note and everything. i came in that saturday and one of the manger’s told me he can only make one original sandwhich because that’s what’s on my rewards……so you’re going to use my rewards that’s i’ve gathered up for ONE free sandwhich when u messed up both of them. wouldn’t have been a big deal if one sandwhich was wrong. this order was also $20 and no refund was available either.
  • MA
    Melissa Austin
    Jan 22, 2026
    1.0
    The food was horrible for the price 1 foot long sub add bacon, 3 cookies and a bag of chips 36.00
  • GL
    Ginger Lane
    Jan 2, 2026
    5.0
    I have never been to Jimmy John's, let me tell u, that I will never go back to subway, Jimmy took that missile and blew subway out of the water!! I got a lettuce wrapped shredded chicken sub, my hubby got a Vito. Holy cow, the flavors were amazing!!!!....10/10 WOULD RECOMMEND!!!!
  • JJ
    jrhjk
    Dec 3, 2025
    5.0
    Always a great experience eating at JJ, best sandwiches around!
  • AF
    Archie Fitzgerald
    Sep 14, 2025
    5.0
    Love the Gargantuan :)

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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