Dunkin'

3.9
1095 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Kingsport, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
120 W Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

3.9
1,095 reviews
5 stars
602
4 stars
165
3 stars
118
2 stars
60
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong drink flavors.

Staff Friendliness

While some customers praised the friendly and helpful staff, others reported rude behavior from management and employees.

Cleanliness

Several reviews mentioned concerns about cleanliness, including unsanitary conditions and unclean equipment.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying the offerings while others complained about stale or poorly made items.
  • JJ
    Julie Ashens (Jules)
    Oct 31, 2025
    5.0
    Ordered a Hot Chocolate this morning. They were super busy and short handed, but I still got excellent service from each person. Great job Dunkin!
  • BJ
    Bernie Justice Jr
    Oct 28, 2025
    5.0
    Great Food!
  • MP
    Macy Pete (Peter)
    Oct 26, 2025
    5.0
    Welcoming and exhuberant staff. Ash is the best, always makes my drink so delicious! Maeve is great, she works so quickly. And I like that boy with the good hair too, tristan.
  • NP
    Nicole Perrotta
    Oct 22, 2025
    1.0
    I can not give no stars this has been the 3rd time I have been there and waited 20 minutes to waited on. Once was inside and other times in the drive threw. It took us 30 minutes total this was today 10/21/25 at 3pm there were no people inside ordering. When I got to the window the lady took my payment ran my card and then handed me my card and no receipt turned around with my receipt and left the window. Never handed me my drinks. Then about 5 minutes later another women came over and said did she get your payment and stared at me. I said yes but didn’t not give me my drinks. Then I told her what I got she handed me my ice coffee and said have a nice day. I told her I had another drink and what is was. Well I tasted my ice coffee and they put 3 liquid sugars in it that is what it said on the cup. I will never return to this Dunkin’ Donuts again.
  • KB
    Karen blair
    Oct 13, 2025
    5.0
    I asked for a mocha frappe and was given an ice milk shake coffee. I told them it wasn’t what I asked for I took it anyhow and it was as good as a McDonald’s frappe. Thank you for your service

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Kingsport, TN?

This Dunkin' in Kingsport, TN is open 24 hours a day, 7 days a week, from 00:00 to 23:59 every day.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for your convenience.