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Dairy Queen Grill & Chill

4.0
(1162 reviews)

Business Details

819 Lynn Garden Dr, Kingsport, TN
37660-5605, United States
(423) 247-3231
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
819 Lynn Garden Dr, Kingsport, TN
37660-5605, United States

Hours

Reviews

4.0
1,162 reviews
5 stars
608
4 stars
228
3 stars
155
2 stars
54
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers praised the food, others noted issues with temperature and freshness, particularly with ice cream and burgers.

Staff Attitude

Several reviews highlighted unprofessional behavior and rudeness from staff, impacting the overall customer experience.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers mentioning dirty conditions in the dining area.

Positive Experiences

Despite the negatives, many customers enjoyed the food and ice cream, praising specific items like the blizzards and breakfast options.
  • JH
    Janice Humphrey haas
    Jan 28, 2026
    1.0
    I send my son to get me a banana boat when he got back home ...I didnt have any banana in it all it was ..we're ice cream I think it is so sick if you pay for something you need to get it .... I work hard for my money
  • RW
    randy ward
    Jan 22, 2026
    4.0
    It was slow getting waited on , had to wait in line for a long time , they are short staffed , but in my opinion if there are more than a couple of people in line , there should be another person at the counter to help , but other than that , they always have good ice cream.
  • VC
    Virginia C
    Jan 16, 2026
    5.0
    Great food for a great price. I'm a sucker for the chicken basket with gravy. Friendly service.
  • DS
    Donna Stout
    Jan 9, 2026
    1.0
    Worked all day and decided to stop to get my sons something quick for dinner. I don't know how they messed up an order of 2 burgers and 2 orders of cheese curds, but they only put 1 burger in the bag. I spent 30 bucks for 1 burger and 2 orders of cheese curds and I will be down there tomorrow for a refund. I don't know why you bother having a phone. NO ONE ANSWERS THE DAMN THING. Don't waste your time or money.
  • KK
    Kenneth
    Jan 4, 2026
    5.0
    The absolute BEST breakfast we've had in years! Biscuits and gravy with hash brown, eggs and bacon. I got extra gravy. Best gravy at ANY restaurant. Couldn't believe it was fast food, and it was fast. GREAT staff-so friendly and helpful. A must try!

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and other fast-food favorites.

What are the operating hours of Dairy Queen Grill & Chill in Kingsport, TN?

The restaurant is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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