Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
4.0
1,154 reviews
5 stars
605
4 stars
228
3 stars
154
2 stars
54
1 star
113
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with long wait times and inconsistent order accuracy.
Food Quality
While some customers enjoyed the food, many complained about cold items and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and concerns about food handling practices.
Staff Attitude
Customer experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.
Ice Cream Issues
Multiple customers expressed disappointment with melted or improperly prepared ice cream items, particularly Blizzards.
- JHJonathan HutchinsOct 21, 20252.0Everything else we ordered was fine but what is going on with this green hotdog and burnt chili?
- TJtom jonesOct 6, 20255.0Fast and friendly. Great service. They even prioritized me as a walk in!
- S7Shellbell 715Sep 27, 20253.0Its a hit or a miss if you get your order right , stop making the blizards while people wait on the food and then it be wrong and have to wait more at that point its melted
- BKBill KoSep 27, 20255.0Very clean and friendly. Ice cream break was very enjoyable.
- JWJess WamplerSep 17, 20255.0I'm absolutely in love with this place! It's such a unique Dairy Queen in that it has mom and pop restaurant feel to it for breakfast and then the rest of the day it's ice cream heaven! Granted there are always one off experiences in fast food but I encourage everyone to not pay attention to the negative reviews and come experience an awesome restaurant for yourselves!!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and other fast-food favorites.
What are the operating hours of Dairy Queen Grill & Chill in Kingsport, TN?
The restaurant is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill in Kingsport family-friendly and accessible?
Yes, it is family-friendly with amenities like booster seats, high chairs, restrooms, seating, wheelchair accessibility, and free Wi-Fi.
Can I place an order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website and enjoy exclusive deals by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located in Kingsport, Tennessee?
It is located at 819 Lynn Garden Dr, Kingsport, TN 37660-5605.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Church Hill Jaycee’s City Park for outdoor activities, Walmart Neighborhood Market for shopping, and Gregory's Floral and Gifts for flowers and gifts.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, KFC and Pizza Hut are nearby fast food restaurants if you want to explore more dining choices.
Is there a gas station close to Dairy Queen Grill & Chill for refueling convenience?
Yes, Fas Mart and Valero gas stations are located nearby, making it convenient to refuel before or after your visit.
How can I find more updates or contact Dairy Queen Grill & Chill?
You can call them at +1 423-247-3231, visit their Facebook page at https://www.facebook.com/dairyqueen/, or view more details on their website https://www.dairyqueen.com/en-us/locations/tn/kingsport/819-lynn-garden-dr/14149/.