Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and concerns about food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, highlighting friendly service from certain staff members.
DS
Donna Stout
3 days ago
1.0
Worked all day and decided to stop to get my sons something quick for dinner. I don't know how they messed up an order of 2 burgers and 2 orders of cheese curds, but they only put 1 burger in the bag. I spent 30 bucks for 1 burger and 2 orders of cheese curds and I will be down there tomorrow for a refund. I don't know why you bother having a phone. NO ONE ANSWERS THE DAMN THING. Don't waste your time or money.
KK
Kenneth
Jan 4, 2026
5.0
The absolute BEST breakfast we've had in years! Biscuits and gravy with hash brown, eggs and bacon. I got extra gravy. Best gravy at ANY restaurant. Couldn't believe it was fast food, and it was fast. GREAT staff-so friendly and helpful. A must try!
AB
Amanda Brewster
Jan 1, 2026
5.0
I moved to the area couple years ago. One thing I can say, I never have gotten old or nasty food. Normally have decent service, definitely do not mind waiting for fresh food.
JG
Jaylin Garrett
Dec 27, 2025
1.0
Absolutely horrible wasn’t even closing time other cars are in drive thru in front of us and they won’t take our order saying they are closed when they are not actually closed awful experience guy needs fired!!
BC
Brooke-Lynn Cunningham
Nov 28, 2025
1.0
Took 15 minutes to get 2 blizzards and y'all couldn't even make them right. Butterfinger does not sound like pecan but okay.
What are the operating hours of Dairy Queen Grill & Chill in Kingsport, TN?
The restaurant is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sundays.
Is Dairy Queen Grill & Chill in Kingsport family-friendly and accessible?
Yes, it is family-friendly with amenities like booster seats, high chairs, restrooms, seating, wheelchair accessibility, and free Wi-Fi.
Can I place an order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website and enjoy exclusive deals by downloading the Dairy Queen app.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located in Kingsport, Tennessee?
It is located at 819 Lynn Garden Dr, Kingsport, TN 37660-5605.
What nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Church Hill Jaycee’s City Park for outdoor activities, Walmart Neighborhood Market for shopping, and Gregory's Floral and Gifts for flowers and gifts.
Are there other dining options near Dairy Queen Grill & Chill?
Yes, KFC and Pizza Hut are nearby fast food restaurants if you want to explore more dining choices.
Is there a gas station close to Dairy Queen Grill & Chill for refueling convenience?
Yes, Fas Mart and Valero gas stations are located nearby, making it convenient to refuel before or after your visit.
How can I find more updates or contact Dairy Queen Grill & Chill?
You can call them at +1 423-247-3231, visit their Facebook page at https://www.facebook.com/dairyqueen/, or view more details on their website https://www.dairyqueen.com/en-us/locations/tn/kingsport/819-lynn-garden-dr/14149/.