Business Details
About
Mexican Restaurant
Location
Hours
Reviews
3.3
167 reviews
5 stars
74
4 stars
12
3 stars
14
2 stars
16
1 star
51
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Some customers praised the staff for being friendly and accommodating, while others reported rude or disinterested service.
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty tables, floors, and food preparation areas.
Food Quality
Feedback on food quality was mixed; while some enjoyed the freshness and taste, others complained about burnt or stale items.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.
Management Concerns
Several reviews pointed to poor management and training, suggesting a need for better oversight and staff accountability.
- KNKendra NelsonNov 6, 20255.0The girl that was working tonight was absolutely phenomenal. I think she might have been the supervisor at the time. My husband and I have been in to this location a few times in the past month and I keep forgetting to catch her name. Five star service for sure!
- EPEmily PickensNov 2, 20255.0Super friendly staff tonight! Great service. We had such a pleasant experience!
- KPKaitlyn PipkinOct 23, 20255.0The store was very clean. Also, the food tasted fresh. I love their burrito bowls.
- JDJack DoeOct 3, 20251.0Rude employees
- BHBraylono HarrSep 13, 20251.0SO BAD, I went to Chipotle at least two times last month, and the chicken was HORRIBLE. Their chips were stale, chicken was dry, not just juicy. So IDIOTIC
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Kingsport, TN?
Chipotle Mexican Grill is located at 1401 E Stone Dr, Sullivan, Kingsport, TN 37660, USA.
What are the opening hours of Chipotle Mexican Grill at 1401 E Stone Dr?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
Is Chipotle Mexican Grill in Kingsport currently open?
The location is currently open based on its regular opening hours.
How can I contact Chipotle Mexican Grill in Sullivan, Kingsport?
You can contact them by phone at +1 423-830-2286 or via email at TN.4826.Kingsport@chipotle.com.
Where can I order food online from Chipotle Mexican Grill in Kingsport?
You can order online at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Kingsport have a social media page?
Yes, it has a Facebook page at https://www.facebook.com/177014602165931 and a Twitter handle @ChipotleTweets.
What type of cuisine does Chipotle Mexican Grill in Kingsport offer?
Chipotle serves Mexican cuisine as a fast food restaurant and caterer.
What nearby restaurants can I visit along with Chipotle Mexican Grill?
Nearby restaurants include Rush Street Neighborhood Grill, Hardee's, and Pratt's BBQ, offering American and barbecue options for variety.
Are there any nearby shopping options near Chipotle Mexican Grill in Kingsport?
Yes, nearby shopping includes Porter’s Wine and Liquor, Sam's Package Store, JOANN Fabric and Craft Stores, Rent World furniture store, and Tuesday Morning.
What other services are available near Chipotle Mexican Grill at 1401 E Stone Dr?
Nearby services include Take 5 Car Wash and Oil Change, Kingsport Wellness spa, and Auto dealership such as Chantz Scott Cars.