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Bojangles

3.7
(734 reviews)

Business Details

3048 Fort Henry Dr, Kingsport, TN
37664, United States
(423) 392-4464

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3048 Fort Henry Dr, Kingsport, TN
37664, United States

Hours

Reviews

3.7
734 reviews
5 stars
326
4 stars
144
3 stars
79
2 stars
53
1 star
132

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.

Food Quality

The quality of food was inconsistent, with several reviews mentioning undercooked or stale items, while others praised the freshness.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others were described as rude or unprofessional.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.

Management Issues

Several reviews pointed to poor management and staffing problems, contributing to long wait times and disorganized service.
  • PP
    Private
    5 days ago
    1.0
    get that stupid AI out of the drive through
  • GG
    Gage
    Feb 21, 2026
    1.0
    The person told us to go some where else because they were out of food
  • MB
    Megan Babb
    Feb 17, 2026
    2.0
    Went through the drive thru. Ordered Cajun filet biscuit, sausage biscuit, biscuit and gravy and 2 drinks. Service was super fast. Now I know why. Looks like these biscuits have been sitting for awhile. My sausage biscuit was so hard I couldn’t eat it. The Cajun filet biscuit was only soft near the middle. I understand “fast food” not OLD food. There were a lot of workers inside and I was the only person in drive thru. So this shouldn’t have happened.
  • MC
    Madi Carter
    Feb 7, 2026
    1.0
    this location has AI ordering through the drive through. Took TWICE as long to order food AND was just ridiculous. Put a human on the headset and stop trying to save money by getting rid of workers.
  • CH
    Chip Hicks
    Jan 21, 2026
    1.0
    Hands down the worst Bojangles we have ever visited. Let's start with our order being wrong. Second the quality of the food was abysmal. Food was not edible. Long wait and a staff that seemed completely confused about how to do their job. Will not be back.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sunday.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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