Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported issues with food quality, including overcooked items, incorrect orders, and food served cold or stale.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order inaccuracies.
Management Concerns
Several customers expressed dissatisfaction with management, citing poor organization, lack of staff training, and inadequate handling of customer complaints.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness standards.
NN
nrgriffi6565
1 day ago
5.0
POSSIBLY THE CLEANEST RESTAURANT EVER. I may have come through right after they cleaned the place, but it was impeccable! I wasn't aware that they did this, but they sell the bojangles fries seasoning here as well. The manager who was on duty was manning the front station like a champion. It seemed busy but well controlled.
AC
Aaron “126” Cody
4 days ago
1.0
This is by far the worst experience I've had at a Bojangles. Brutal service and food
CE
Cynthia Estep
6 days ago
1.0
Will not be back to this location. Went through drive through and the guy at drive through was having trouble with the card reader tried to swipe my debit card 3 times and he finally looks at me and says I can't get it to work maybe your just broke and no money on the card. There was way more than enough money in my account to cover it. I would have given him cash to pay for it if he hadn't made that rude statement instead I just got my card and left went to Hardee's and purchased breakfast with the same debit card the guy at Bojangles couldn't get to work and just assumed I was to broke.
DK
Dylan Kinkead
Dec 20, 2025
1.0
This place is AWFUL. Manager included. Watched him call my Hispanic coworker stupid, for him asking for rice and beans in same bowl 😂. Ai drive thru. Vibes are terrible. The food is continuously over cooked. Stone drive bojangles is night and day difference. Good food even good music there. I work close to this fort Henry location and have gave them 10 too many last chances. Hope they close it! 5-6 Cajun biscuits taste like plastic. I’m a keep mouth closed and not complain type person. But it’s happened so many times my business is now elsewhere.
TB
TOO-THREE BARS
Dec 9, 2025
3.0
Great food and staff but I'm taking off points for the AI. Nobody asked for this and nobody wants to talk to a robot
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sunday.
Does Bojangles offer drive-through service and what are the hours?
Yes, Bojangles offers drive-through service. Hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Where is Bojangles located?
Bojangles is located at 3048 Fort Henry Dr, Kingsport, TN 37664, United States.
What payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Does Bojangles have an app for ordering food?
Yes, Bojangles has an app available on both the Apple App Store and Google Play Store for easy ordering.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families and has wheelchair accessible entrances, parking, and seating.
What nearby places can I visit around Bojangles?
Nearby places include Hagan Dentistry, Murphy USA gas station, Dollar Tree store, and Domino's Pizza—for convenience, shopping, or dining before or after your meal at Bojangles.
Are there nearby dining options other than Bojangles in the area?
Yes, other nearby dining options include Domino's Pizza and Subway, both located close to Bojangles for variety in meals.
Can I combine a visit to Bojangles with other nearby services?
Absolutely, you can visit Bojangles and also access nearby services such as Walmart for shopping, Kingsport SDA Church for worship, or beauty salons like Nails by LeAnn.