Bojangles

3.7
717 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3048 Fort Henry Dr, Kingsport, TN
37664, United States

Hours

Reviews

3.7
717 reviews
5 stars
321
4 stars
143
3 stars
78
2 stars
52
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over repeated mistakes.

Service Quality

Mixed reviews on staff friendliness and efficiency, with some praising individual employees while others report rude or unhelpful interactions.

Food Quality

Inconsistent food quality noted, with reports of cold, undercooked, or stale items, alongside some positive mentions of fresh food.

Cleanliness

Concerns raised about cleanliness in the dining area and bathrooms, with some customers noting a lack of attention to hygiene.

Wait Times

Long wait times reported in both drive-thru and dining areas, often with customers feeling neglected or ignored during their visits.
  • DW
    Danielle Wynne
    Oct 24, 2025
    3.0
    Really can't call what you get her service. Sorry I won't be back that's a fact. Ai.... Nope not for me. Atmosphere well the ai they have for ordering just was enough for me to grab my sister's unbelievable over priced food and get out of there. Didn't even get myself anything to eat. Truly sad they took ppl jobs away and gave them to a computer.
  • JH
    Joan Hagood
    Oct 20, 2025
    1.0
    I go here often, usually for the same item, bacon and egg biscuit extra crispy bacon and extra bacon. Two sweet potato pies. I go home and they have put cheese in it and maybe 3 short, half pieces of medium rare bacon. Today the young boy at the register didn’t put anything in correctly and when he prepared my iced tea behind the counter, he didn’t put ice in it. I love the sweet potato pies. He said they had them but didn’t have any prepared. There was not one person in the restaurant and only a couple of cars. I believe the manager Toni Vinton needs to know this. It happens over and over. I hate it because if they ever do it right or have food ready, it’s convent and it’s good.
  • CJ
    Charles Jennings
    Oct 12, 2025
    5.0
    Food is great. Don’t like the AI order taker. Trash all over in the parking lot makes a bad atmosphere.
  • PW
    Pat Williams
    Oct 5, 2025
    2.0
    Not the best meal 😕 disappointed.
  • KT
    Kayleigh Tipton
    Sep 21, 2025
    1.0
    Came around lunch time to get me and my 1 year old son food got our food and pulled up to make sure everything was there, we received everything excepted our biscuit and gravy, so then I went to check our biscuits I got a egg/cheese biscuit for my son was about to hand to him till I realized it was missing cheese and also had hair in it. Went back to the window to get our biscuit and gravy and to show them the hair and the manger that came to the window was just straight up rude and acted like it was our fault then she went to the guy that was made our food to tell him and to make us a new one and they just all looked at us disrespectful. Anyways the guy had a beanie on and long hair like a girl, which is perfectly fine but the fact he didn’t have his hair up in a bun or pony tail or something was disgusting he’s working over food with his hair all over it. NASTY!!!! They fixed our food yes but when we got the new one it was just all threw together.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sunday.