Arby's

Reviews

• TJ

  Travis Jones

  Jan 3, 2026
  1.0
  I stopped by this Arby's location around 7pm on January 3rd, I've been very sick with a bad sinus infection which made it even worse. I stood at the counter for a full 15 minutes without a single employee acknowledging my presence—not even a glance, a wave, or a simple "We'll be right with you." No one said a word to me the entire time. I understand the challenges of being short-staffed (I work in retail myself and deal with it daily), but the complete lack of basic acknowledgment is unacceptable. A quick "Sorry, sir, we're a bit short-staffed tonight—we'll be with you as soon as possible" would have made all the difference. Instead, the total silence left me feeling invisible and increasingly furious, to the point that I walked out without ordering. Customer service is the bare minimum in fast food, and this experience fell far short. The shift leader or manager in charge that evening needs better training on how to handle busy (or understaffed) moments and ensure customers aren't ignored. I've always enjoyed Arby's food in the past, but poor management like this makes me unwilling to return to this particular location. Very disappointing. I won't be back here.
• LR

  Leah R

  Dec 22, 2025
  1.0
  This is not the best arbys in the area. They mess up the food, and apparently the commercial says we have the meats, which isnt the case because I was told they were out of roast beef at 8pm but they are open until 12 am.
• MW

  Matt W.

  Dec 16, 2025
  1.0
  Absolute joke!!! They dont even tell you that they are out of stuff before you order and PAY!!!! These people wonder why they dont make more money!!!
• MB

  Matthew Billek

  Nov 21, 2025
  5.0
  Very nice and clean place to sit down and eat. Very friendly employees!!!
• TA

  Terry Anderson

  Oct 21, 2025
  5.0
  Such very friendly folks here