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Arby's

4.2
(578 reviews)
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Business Details

2306 Sullivan Gardens Pkwy, Kingsport, TN
37660, United States
(423) 349-8688
http://www.arbys.com/locations/us/tn/kingsport/2306-sullivan-gardens-pkwy/store-6938
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2306 Sullivan Gardens Pkwy, Kingsport, TN
37660, United States

Hours

Reviews

4.2
578 reviews
5 stars
293
4 stars
150
3 stars
90
2 stars
23
1 star
22

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, with specific praise for items like roast beef, mozzarella sticks, and shakes, although there were some complaints about food being undercooked or not fresh.

Service Experience

Service quality varied significantly; while many praised friendly and efficient staff, others reported rude service and order inaccuracies.

Order Accuracy

Several customers experienced issues with incorrect orders, indicating a need for better staff training in order taking.

Location Concerns

The restaurant's location inside a gas station was noted, with some customers finding it busy and difficult to access.
  • RR
    randy riggs
    Dec 28, 2025
    5.0
    The food was good and so was the service.
  • MC
    mark clonce
    Nov 26, 2025
    3.0
    Went in and ordered a double beef n chedder and a classic beef N cheddar. Got a regular roast beef and a double roast beef. DOUBLE CHECK YOUR ORDER!! They were good just not what I ordered.
  • FL
    FRANK LEWANDUSKY
    Nov 15, 2025
    3.0
    This location is in a gas station. So expect that. Also Arby’s changed up their sauce. I loved their pepper sauce and I’m sad that it’s gone. The service was fast and friendly.
  • JP
    Jess Pulliam
    Nov 8, 2025
    5.0
    Genuinely the best service from any Arby's I've ever been to. I don't know how they managed to find such talented, intelligent and kind employees. Food is fresh and everyone there actually seems to like their job, so rare in today's world.
  • CB
    Charlene Bolt
    Oct 16, 2025
    5.0
    Honestly, anytime I go in there it’s normally during my way home for the night and Autumn is always so happy, and kind. Welcoming, and the food is always fresh and on point. If it wasn’t for her being there I don’t think I’d eat if she wasn’t lol
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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