Arby's

4.3
897 reviews
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Business Details

4532 W Stone Dr, Kingsport, TN
37660, United States
(423) 247-9979
http://www.arbys.com/locations/us/tn/kingsport/4532-w-stone-dr/store-1694
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4532 W Stone Dr, Kingsport, TN
37660, United States

Hours

Reviews

4.3
897 reviews
5 stars
502
4 stars
238
3 stars
98
2 stars
28
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the roast beef sandwiches and gyros, but there were complaints about cold or stale items.

Service Issues

Mixed reviews on service; while some praised the friendly staff, others reported poor customer service and incorrect orders.

Cleanliness

The establishment was noted for being clean, although some reviews mentioned issues with dirty utensils and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders, especially in the drive-thru, leading to customer dissatisfaction.

Value for Money

Some customers felt the prices were high for the quality received, while others appreciated the deals and specials.
  • HB
    Heather Bledsoe
    3 days ago
    1.0
    So this is the photo of Arby's Ham & Swiss on their menu, but the reality is the second photo. 2 slices of ham and flat as a pancake. Cost $4.69. Way too expensive for what little you actually get. Highly disappointed as this is obviously false advertising. Shame on the restaurant that's supposed to "HAVE THE MEATS". Don't bother with the Ham & Swiss.
  • JG
    Jennifer Griffin
    3 days ago
    5.0
    Great place to eat, clean. And friendly
  • MR
    Mark Rogers
    Dec 29, 2025
    5.0
    Always fresh friendly service plenty of room to set down and have quiet peaceful meal
  • EB
    Eddie Bartley
    Nov 20, 2025
    5.0
    This place was so nice. So clean. Service was great. Bathrooms were clean. Easy to get to.
  • RR
    randy riggs
    Nov 19, 2025
    4.0
    Very friendly people, and good food
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