Bojangles

Reviews

• MC

  Markita Carr

  Apr 17, 2026
  1.0
  I’m only giving this 1 star across the board for the mental and physical health of your own employees. I placed an in store pickup order on 4/17 at 7:41am. There was only ONE employee working the entire store with a drive thru line almost wrapped around the building. For what it’s worth, she was working her hardest with a smile on her face to make sure everyone was taken care of. I can’t help but feel that this was caused by lack of staffing due to the AI system used at the drive thru window. Please, relieve your staff. Employ people, don’t use AI. She handled things beautifully and if I could give her a 5 star rating, I would, but Bojangles should be absolutely ashamed of themselves to leave her working alone on a rush hour morning. I pray she finds better employment than Bojangles. This company does not deserve the woman working this morning. She showed up with dedication and love for her job only to be let down and overwhelmed because of what I assume is upper management not wanting to staff another person in the morning because of the AI drive thru. Do better.
• AM

  Alexandria Mottern

  Apr 10, 2026
  1.0
  Came through here and ordered 2 of the bojangler sandwiches. My food was incorrect. They slapped mayo and a pickle on it instead of the tartar sauce that’s supposed to go on it and it was disgusting. Neither sandwich got eaten, mind you, $15. We were the only car in the drive thru aside from one person behind us, seriously? Is it that hard to get a 2 item order correct?
• MP

  Morgan Prince

  Mar 29, 2026
  1.0
  Horrible service from Matt on front line. Didn’t ring up my order correctly nor did he let me finish my order before trying to cash me out. Didn’t wash his hands from sweeping and cleaning the dining room before packing food. Also, people in drive through were not using ice scoop to put ice in cups and digging into the ice bin with the cup in their hand after handling money. I can’t imagine what other “little things” slip. I am definitely not returning to this location.
• NK

  Nick Keith

  Mar 27, 2026
  1.0
  Here is my main issue so this place uses AI technology for drive-through orders and accepts Apple Pay, which is a form of advanced technology for drive-through and in-house orders. However, everyone knows the convenience of Apple Pay or Google Pay is using your phone or digital wallet. Apparently the manager is telling staff to not take digital forms of payment through the drive-through such as using your phone for apple or google pay. which defeats the purpose of both payment methods. if you don’t want to accept Apple Pay or google pay just decline offering it it’s that simple. Don’t have your service workers. Give some excuses to why they can’t accept it when in reality you just don’t want to accept Apple Pay or Google pay.
• AC

  Andrew Cooke

  Mar 25, 2026
  5.0
  Food is almost always great. Not a fan of the AI in the drive through.

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