Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences varied widely, with some praising friendly staff and others reporting rudeness and poor service.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about undercooked or incorrect orders.
Cleanliness
The restaurant was noted for being clean by several customers, although some reported issues with cleanliness in certain areas.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
Staff Performance
Certain employees, particularly 'Betty', received high praise for their exceptional service, while others were criticized for lack of attentiveness.
RO
ryan ortlep
Dec 14, 2025
5.0
Frosty was great, Service was Great
CG
Carli Grant
Dec 10, 2025
5.0
Betty! She is the shining star at this location. She had a kind spirit unlike I’ve ever seen at a fast food restaurant. Whatever you’re paying her, it’s not enough! Thank you Betty! You made the front of house experience wonderful here during my travels
They are running a tight ship. I am super impressed by Wendy’s that run properly anymore. I avoid all Wendy’s in Nashville and any city that have full staffing by quiet quitters who don’t do their job, and can’t be relied on doing any aspect of their job with any level of consistency or care. So when a location cares about their product, cares about if their store it clean, cares about the food quality, cares about the kitchen looking clean, cares about keeping the schedule, cares about offering the full menu, and cares if their staff has good manners and aren’t rude, I AM IMPRESSED!
TC
The Main Man Channel
Dec 2, 2025
1.0
Nothing good about this place. Tried not to fill my mobile orders, and the order taker was hidden in the freezer. Drinks tasted like crap no sweetener, and too much carbonation. Never go there....Worst Wendy's ever.
JJ
jrkfnff
Nov 21, 2025
1.0
Went inside to pick up an order and the customer service was beyond rude, they had maybe 2-3 people working but the woman with tattoos and black hair was beyond rude. I needed to get the order and deliver in a certain amount of time, very rude. Possible evening shift.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Kimball 3 Wendy's currently open?
Yes! Kimball 3 Wendy's is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are the regular operating hours for Wendy's Kimball location?
Wendy's in Kimball is typically open from 6 AM to 10 PM Monday through Wednesday and Sunday, with extended hours until 11 PM on Thursday through Saturday.
Does Wendy's Kimball serve breakfast?
Yes, this Wendy's location in Kimball, TN serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Is there a drive-thru available at Wendy's Kimball and what are its hours?
Yes, Wendy's Kimball offers a drive-thru open Monday to Wednesday from 6 AM to 10 PM, Thursday through Saturday from 6 AM to 11 PM, and Sunday from 7 AM to 10 PM.
What payment options are accepted at Wendy's in Kimball?
Wendy's Kimball accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online via https://order.wendys.com or use the Wendy's mobile app available in the Apple App Store for quick and convenient ordering.
How can I provide feedback or contact Wendy's Kimball with questions?
For feedback, you can reach the Customer Care team via live chat or phone at 888-624-8140, fill out the Customer Satisfaction Survey, or call Wendy's Kimball directly at (423) 837-8500.
Are there nearby fast food options besides Wendy's Kimball?
Near Wendy's at 100 Main Street, Kimball, there are several other fast food restaurants such as Subway, McDonald's, Krystal, Arby's, Domino's Pizza, and Waffle House that you can visit for a variety of dining choices.
What nearby hotels can I stay at when visiting Wendy's Kimball?
Nearby hotels include Hampton Inn Kimball, Hampton by Hilton, Americas Best Value Inn Kimball, Red Roof, Spark by Hilton Kimball, and BEST WESTERN Kimball Inn, offering convenient accommodation options.
Are there any nearby attractions or recreational parks close to Wendy's Kimball?
Yes, you can visit Lookout Mountain Chattanooga, TN and TTC Gravity Park, which is an ATV recreation and race track park near Wendy's Kimball for outdoor activities and sightseeing.