McDonald's

3.4
1890 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
160 Main St, Kimball, TN
37347, United States

Hours

Reviews

3.4
1,890 reviews
5 stars
617
4 stars
394
3 stars
335
2 stars
178
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru and for online orders.

Food Quality

Many reviews mentioned issues with food temperature and freshness, with several customers receiving cold or improperly prepared items.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Order Accuracy

Numerous customers experienced problems with incorrect orders, leading to dissatisfaction.
  • JN
    Johnny Newell
    Nov 7, 2025
    1.0
    Out of stock on ice cream? Come on
  • LD
    Lisa Daniels
    Nov 1, 2025
    4.0
    The food/orders are never consistent. Nice staff though.
  • DA
    Doug Averett
    Oct 25, 2025
    5.0
    I ordered online. I walked past six cars in the drive thru and picked my order up at the counter. My order was correct and the food was a expected. As I walked back past those cars in the drive thru I was like; Ba da ba da da, I'm loving it!
  • AS
    amiee surratt
    Oct 21, 2025
    5.0
    I had take out and everything was done right and hot. The staff was nice. The fries could've been salted but everything else was fine.
  • EE
    Elise
    Oct 19, 2025
    1.0
    This place has gone sooooo far downhill. Service times suck, food sucks, cold food despite waiting forever, and don’t order curbside because they will forget about you and then get mad when you call them out on it. Literally so embarrassing that no one here seems to have an idea what is going on at all.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kimball, TN?

McDonald's in Kimball, TN is open 24 hours a day, 7 days a week.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to 1:00 AM.