McDonald's

3.4
1901 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
160 Main St, Kimball, TN
37347, United States

Hours

Reviews

3.4
1,901 reviews
5 stars
621
4 stars
396
3 stars
338
2 stars
180
1 star
366

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.

Food Temperature

Many customers received cold or improperly cooked food, leading to dissatisfaction with their meals.

Staff Attitude

While some reviews praised friendly staff, others noted rude behavior and poor customer service experiences.

Inconsistent Experience

The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous issues.
  • AB
    Alyssa Bunch
    Jan 3, 2026
    3.0
    Male was In the woman's bathroom being awkward
  • CS
    Clint Smith
    Dec 27, 2025
    1.0
    Nasty, counter folks hateful and condescending. Nasty from parking lot to the bathrooms to the dining room. Disgusting.
  • AP
    Anthony payne
    Dec 12, 2025
    2.0
    40 out side and 30 in side with the ac on the crazy my elder people could not eat in side because it was so cold ...
  • HH
    Hannah
    Dec 6, 2025
    1.0
    Waited 40 minutes yesterday for cold food, called to replace it. Get the food today and it’s even colder than it was yesterday. Every single time I go to this McDonald’s we have to wait entirely too long for nasty cold food. The crew is always a mess, yelling, and running around. It’s utterly ridiculous.
  • BW
    Bobby Webb
    Dec 4, 2025
    2.0
    This is the 3rd time we have had items missing from our meal when we used DoorDash. It's sad because they make the Door dashers look bad. I'm starting to believe McDonalds in Kimball, requires a college degree to put items in a bag. Here's another thought, if you actually give people their complete order and make sure its nice and hot, maybe they will frequent your place more often.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Kimball, TN?

McDonald's in Kimball, TN is open 24 hours a day, 7 days a week.

When is the drive-through service available at this McDonald's location?

The drive-through is open daily from 5:00 AM to 1:00 AM.