Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Top 3 worst experience at a restaurant being fast food or otherwise. Usual mobile pickup which started okay but got told to pull around and wait which is no big deal. Noticed another customer waiting and looking frustrated after sitting for several minutes. He went to side door to see what was happening and we have at that point been waiting just as long. He came and went to the window a few times and finally ended up with his food which was wrong. It was finally at this point they came outside after 15 minutes of waiting and told us that several employees had quit on him just now but he would still get started on our food. Few more minutes goes by and asks what was the name on the mobile order and then the order was finally billed out. He then came back out to tell me us to cancel the order even though we could not because the app stated it was already picked up. Mid convo he leaves to talk to the car next to us and starts cussing because apparently they were employees and telling them as soon as they clock in he is leaving. Went back through the drive thru to either get refund or food. Talked to two different employees that were both hostile and confused. They told us they can’t refund us but will start working on the food. They completed the order and gave us our food. She seemed apologetic and we understand that things happen but this was 40 minutes of waiting on food. We would have left had they not “completed” the order and it charged us. Only reason this is not a 1 star is because the lady rectified the food situation. This was a cartoonish/laughably bad experience. Will avoid this location in future.
DC
Douglas Carter
Oct 26, 2025
1.0
This place needs to be shutdown for goooood. This is uncalled for…DO NOT EAT HERE YALL. I’d love to give this place a -100 rating
RC
Rick Cathcart
Oct 26, 2025
1.0
Worst service and undercooked burger
BK
Bryan Kelley
Oct 13, 2025
1.0
Horrible! Always disorganized! Have complained ask for someone to contact me! Nothing! Wait to have order taken! Out of chili excuse day shift didn’t make. Never have issues at other Wendy’s! Has been this way since they opened.
AA
Aaron
Oct 9, 2025
3.0
Today I ordered a a Dave’s double w/ no mayo and I received a Dave’s double w/ no lettuce. The buns were soggy and the burger slapped together. I asked for a bag because my take out order was on a tray so the guy working the cash register placed my food in a bag with his bare unwashed hands after using the register. Bros hands were all over the fries.. basically I’m saying not great.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jonesborough, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jonesborough, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 788-4432.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 862 - 14500 300 E. Jackson Wendy’s serve breakfast?
Yes, this Wendy’s location in Jonesborough, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours of Wendy's at 376 East Jackson Boulevard, Jonesborough, TN?
This Wendy's location is open from 6:00 AM to midnight Monday through Saturday, and 7:00 AM to midnight on Sunday.
Does Wendy's at this location offer drive-thru service?
Yes, Wendy's provides drive-thru service daily during its operating hours.
Is it possible to order Wendy's delivery in Jonesborough, TN?
Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
Does the Jonesborough Wendy's serve breakfast items?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's at 376 East Jackson Boulevard accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can customers contact Wendy's at this location for feedback or inquiries?
Customers can reach the location directly at (423) 788-4432 or contact Wendy's Customer Care via their Contact page or by phone at 888-624-8140.
Are there nearby hotels where visitors to Wendy's in Jonesborough can stay?
Yes, nearby hotels include AmericInn and Country Inn & Suites, convenient options for travelers visiting the area.
What public services or government buildings are located near Wendy's at 376 East Jackson Boulevard?
Nearby government and public service locations include the Jonesborough Town Hall, Town of Jonesborough Parks & Recreation, and the United States Postal Service.
Where can visitors explore local history near Wendy's in Jonesborough?
The Heritage Alliance museum and the Jonesborough Historic District are nearby attractions ideal for those interested in local history.
Does Wendy's in Jonesborough offer dine-in and takeout options?
Yes, this Wendy's serves customers through dine-in, drive-thru, delivery, and takeout options.