Wendy's

2.3
75 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
376 East Jackson Boulevard, Jonesborough, TN
37659, United States

Hours

Reviews

2.3
75 reviews
5 stars
21
4 stars
1
3 stars
3
2 stars
8
1 star
42
  • FG
    Faith Grove
    Nov 16, 2025
    2.0
    Top 3 worst experience at a restaurant being fast food or otherwise. Usual mobile pickup which started okay but got told to pull around and wait which is no big deal. Noticed another customer waiting and looking frustrated after sitting for several minutes. He went to side door to see what was happening and we have at that point been waiting just as long. He came and went to the window a few times and finally ended up with his food which was wrong. It was finally at this point they came outside after 15 minutes of waiting and told us that several employees had quit on him just now but he would still get started on our food. Few more minutes goes by and asks what was the name on the mobile order and then the order was finally billed out. He then came back out to tell me us to cancel the order even though we could not because the app stated it was already picked up. Mid convo he leaves to talk to the car next to us and starts cussing because apparently they were employees and telling them as soon as they clock in he is leaving. Went back through the drive thru to either get refund or food. Talked to two different employees that were both hostile and confused. They told us they can’t refund us but will start working on the food. They completed the order and gave us our food. She seemed apologetic and we understand that things happen but this was 40 minutes of waiting on food. We would have left had they not “completed” the order and it charged us. Only reason this is not a 1 star is because the lady rectified the food situation. This was a cartoonish/laughably bad experience. Will avoid this location in future.
  • DC
    Douglas Carter
    Oct 26, 2025
    1.0
    This place needs to be shutdown for goooood. This is uncalled for…DO NOT EAT HERE YALL. I’d love to give this place a -100 rating
  • RC
    Rick Cathcart
    Oct 26, 2025
    1.0
    Worst service and undercooked burger
  • BK
    Bryan Kelley
    Oct 13, 2025
    1.0
    Horrible! Always disorganized! Have complained ask for someone to contact me! Nothing! Wait to have order taken! Out of chili excuse day shift didn’t make. Never have issues at other Wendy’s! Has been this way since they opened.
  • AA
    Aaron
    Oct 9, 2025
    3.0
    Today I ordered a a Dave’s double w/ no mayo and I received a Dave’s double w/ no lettuce. The buns were soggy and the burger slapped together. I asked for a bag because my take out order was on a tray so the guy working the cash register placed my food in a bag with his bare unwashed hands after using the register. Bros hands were all over the fries.. basically I’m saying not great.

Frequently Asked Questions About Wendy's

Is 862 - 14500 300 E. Jackson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.