Dunkin'

4.0
777 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jonesborough, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
141 Boone St, Jonesborough, TN
37659, United States

Hours

Reviews

4.0
777 reviews
5 stars
423
4 stars
156
3 stars
89
2 stars
27
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported consistently slow service, particularly in the drive-thru and during busy hours.

Staff Attitude

Feedback on staff behavior was mixed; while some praised friendly service, others noted rudeness and lack of professionalism.

Food Quality

Several reviews mentioned issues with food quality, including stale donuts and incorrect orders, leading to customer dissatisfaction.

Cleanliness

There were concerns about cleanliness, particularly regarding the dining area and pest issues, which affected the overall dining experience.

Customer Loyalty

Despite the issues, some customers expressed loyalty due to positive experiences with specific staff members and the convenience of the location.
  • JR
    Jason Roberts
    1 day ago
    5.0
    The lady on 3rds is so nice. Stop here often. Great service.
  • JD
    JENNIFER DEAN
    2 days ago
    1.0
    We go to this Dunkin nearly every day, but these past few weeks they have not provided the correct items to us. Today we ordered iced coffees with 1 Splenda and regular cream. What they provided was iced coffee with 1 Splenda and 3 sugars. No cream at all. From this point forward I'll be driving into JC for coffee. These items cost too much to continuously have the order messed up.
  • MM
    Miranda Mangiacotti
    Nov 16, 2025
    2.0
    People working especially managers are always incredibly slow and rude
  • CS
    Charlotte Scott
    Nov 15, 2025
    1.0
    Donuts taste dry and stale. The staff acted like they didn't want any business. Just look content talking to each other.
  • SS
    Steven Salazar
    Oct 24, 2025
    1.0
    So slow always. As. General manager of their QSRs this place is ridiculous. The hours of operation signs mean nothing half the time the lobby is closed the other time it’s open their drive-thru is always consistently wrapped around the building because for some reason, they don’t know how to efficiently work as a team when all they are doing coffees and popping stuff in the microwave cause it’s not making anything.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Jonesborough, TN?

Dunkin' in Jonesborough, TN is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, the location offers both delivery and curbside pickup services.