Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous reviews highlighted rude and unprofessional service, with customers experiencing long wait times and incorrect orders.
Food Quality
Many customers reported cold, old, or poorly prepared food, with specific complaints about portion sizes and freshness.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, contributing to an overall negative dining experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the cost did not match the quality of food received.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.
SL
steve long
Dec 30, 2025
2.0
Just had a gyro from there, now i get them all the time at Arbys all over the country, but this was by far the worst 1 I have had, The wrap it was in was old, hard and cracked in two, there was very little meat in it, it was not edible. I dont know about any of the other things they serve there but I will never return to this location
JP
Jessica Proffitt
Dec 18, 2025
2.0
I don't know what it is about this location, but almost every employee, including the manager there that I've interacted with over the last 3+ months all seem to have an attitude. And if something is wrong with your order, they act like it's your fault they messed up. I've had change slammed in my hand, bags shoved at me, eyes rolled, and while waiting on my food for 7+ minutes when he brought it out couldn't even take an extra step to get closer to my car so he kinda tossed it at me, I said thank you and he said nothing, rolled his eyes and walked back inside. They tell you they're closed 15-20 minutes before closing and try justifying it saying they don't have much food left anyways. I used to work there when I was a teenager, and my managers wouldn't have let us act the way they do. And the one time I had to deal with the manager, my order got messed up and he huffs and puffs and when I got my actual food I said thank you and he just closes the windows. He acted like I was the one who got it wrong.
RM
Rita McIntier
Dec 11, 2025
3.0
The French dip was smaller than before. I do like the bread better yet there was very little meat. Service was okay not very friendly.
MM
MO
Nov 6, 2025
1.0
Worst service, management and food I have ever had at Arby’s.
I ordered the gobbler , which shows no mayo listed that would be on it yet it was covered in mayo. I went up and told them and the manager came out with a piece of paper showing that it says mayo. I said well the sign doesn’t say anything about mayo. He goes over and looks at it and sure enough, no mayo. He very rudely turns around and says well what else do you want. I said a small beef and cheddar. It was absolutely horrible, the meat was not even cut up on it. It’s 6:15 at night I’m sure he was tired, but no excuse to be that rude and unprofessional to your customers. $30 on two meals that was not worth eating. Definitely not be back to this location!
RG
Robbin Gregory
Jul 29, 2025
5.0
A little on the spendthrift side for fast food but I love their Grilled cheese roast beef!