When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported issues with food quality, including over-seasoned wings, soggy fries, and inconsistent preparation.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of napkins.
Management Concerns
Feedback indicated significant issues with management, including poor training and lack of oversight leading to a negative dining experience.
EE
Elisa
1 day ago
5.0
Went there today. The staff were very friendly. Did the boneless meal deal for 2, that included 20 boneless wings and a large fry i think you could pick up to three different sauces. We did hickory smoked bbq and original. Food was really tasty, cooked perfectly, wings were not dry and had plenty of flavor, fry's were perfect. Food came out quickly.
GV
Giovanni Vaccaro
Dec 20, 2025
2.0
Wings were so dry. Also I got ranch when I asked for blue cheese.
PG
Phillip Grindstaff
Dec 10, 2025
5.0
Today was my first time trying this and they are amazing!! IV never tasted a chicken wing that tasted like bighting into a chicken breast or something they explode with flavor. You just gotta try em!!
DA
Danny Avery
Dec 1, 2025
1.0
French fries were cold. Got home food was wrong!!! No sorry nothing. She asked me.Did I want it tonight or tomorrow smh.
JJ
Jimbobnapier
Nov 22, 2025
1.0
I got left on hold for 15 minutes! Called back and got left on hold for another 21 minutes!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are Wingstop's regular business hours?
Wingstop is open every day from 10:00 AM to 12:00 AM (midnight).
Yes, you can order online for carryout and delivery through Wingstop's website menu page.
What payment options are accepted at Wingstop?
Wingstop accepts American Express, Discover, Mastercard, and Visa.
Is there a drive-through service available at Wingstop?
No, the Wingstop location does not offer drive-through service and is closed for drive-through every day.
Where is Wingstop located?
Wingstop is located at 2104 W. Mountcastle Dr, Johnson City, TN 37604, USA.
What kind of food can I expect at Wingstop?
Wingstop serves classic and boneless wings with over 11 iconic flavors, along with hand-cut seasoned fries and signature sides like Cajun Fried Corn and Buffalo Ranch Fries.
What nearby restaurants are close to Wingstop?
Nearby restaurants include Hokie Smokie Brisket & BBQ, Jersey Mike’s Subs, Bojangles’, Burger King, Zaxbys, Johnny Brusco’s New York Style Pizza, and McAlister’s Deli.
Are there any nearby places to shop or get services near Wingstop?
Yes, nearby you can find Gregory Isbell Jewelers, The Velvet Box, Office Depot (several locations and services), CVS Pharmacy, Dollar Tree, AT&T Store, and several nail salons like Kim Nails and True Nails.
What nearby amenities can help customers visiting Wingstop?
Customers can use nearby amenities including Andrew Johnson Bank, Bank of America ATM, Greater Eastern Credit Union, and Western Union for financial services, which can help with cash or payment needs when visiting Wingstop.