Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,153 reviews
5 stars
466
4 stars
301
3 stars
172
2 stars
62
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Food Quality
Inconsistencies in food quality were noted, with several customers receiving cold or incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and bathrooms.
Service Speed
Customers consistently complained about slow service, especially during peak hours.
Atmosphere
The atmosphere was described as uninviting and tired, with some positive mentions of friendly staff.
- TWTom WebsterNov 14, 20251.0Salads are tiny with a big price.
- CMCileece MiddletonNov 13, 20255.0We ate in and it was delicious. Great fast service.
- NGNico GedNov 10, 20251.0Waited nearly 15 minutes in drive through, and none of my food was hot (I ate it within a minute of getting it).
- GDGeorge DennisonNov 3, 20255.0I always love eating at Wendy's because of the friendly service.
- CLCraig LewisOct 31, 20251.0The crew was great. I have been getting the spicy chicken sandwich for years and over the past couple of years they have been rubbery in places. Today I ate one that was completely rubbery. The entire piece of chicken. I am so disappointed in the dip of quality. There is no excuse for this, given how much the sandwich costs. I will go elsewhere from now on.
Frequently Asked Questions About Wendy's
Is 856 - 4960 1204 St Of Franklin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Johnson City, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Johnson City, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 928-4169.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 856 - 4960 1204 St Of Franklin Wendy’s serve breakfast?
Yes, this Wendy’s location in Johnson City, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 1204 W. State Of Franklin Rd, Johnson City?
The drive-through at this Wendy's location is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:00 AM to 1:00 AM.
Is dining in available at Wendy's on State Of Franklin Rd?
Yes, this Wendy's location serves dine-in customers along with drive-thru and delivery services.
Can I order Wendy's food online or through an app for pickup or delivery?
Yes, you can order online through order.wendys.com or via the Wendy's mobile app, which is available on the Apple App Store.
Does this Wendy's location serve breakfast?
Yes, the Johnson City Wendy's serves breakfast with options like breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on State Of Franklin Rd?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any fast food restaurants near Wendy's on 1204 W. State Of Franklin Rd?
Yes, nearby fast food options include Cookout - Johnson City, Pal's Sudden Service, and another Cook Out location, which might be good alternatives or additional stops for a variety of fast food choices.
What nearby places can customers visit for coffee or casual dining before or after Wendy's?
Starbucks is close by for coffee and smoothies, and Wellington's Restaurant offers American and Southern cuisine for those wanting a casual sit-down meal near Wendy's.
Are there any nearby accommodations or hotels near Wendy's in Johnson City?
Yes, the Carnegie Hotel is nearby, offering stay and dining options which can be convenient for visitors or travelers in the area.
How can I provide feedback or contact the Wendy's location on State Of Franklin Rd?
You can call the location directly at (423) 928-4169, visit the Wendy's Contact page online for live chat and messaging, or fill out the Wendy’s Customer Satisfaction Survey referencing your receipt details.
Does Wendy's offer nutrition and allergen information for its menu items?
Yes, nutrition and allergen info can be found on the Wendy’s website, mobile app, and in-restaurant posters. You can select menu items online and view detailed nutrition links which update as you customize your order.