Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,156 reviews
5 stars
470
4 stars
301
3 stars
172
2 stars
62
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor service, particularly in the drive-thru, with many experiences of long wait times and incorrect orders.
Food Quality
There were numerous complaints about food being cold, overcooked, or not prepared as ordered, leading to disappointment among customers.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of messy dining areas and unsanitary conditions.
Pricing
Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items like the chili and Frosty.
- TWTom WebsterNov 14, 20251.0Salads are tiny with a big price.
- CMCileece MiddletonNov 13, 20255.0We ate in and it was delicious. Great fast service.
- NGNico GedNov 10, 20251.0Waited nearly 15 minutes in drive through, and none of my food was hot (I ate it within a minute of getting it).
- GDGeorge DennisonNov 3, 20255.0I always love eating at Wendy's because of the friendly service.
- CLCraig LewisOct 31, 20251.0The crew was great. I have been getting the spicy chicken sandwich for years and over the past couple of years they have been rubbery in places. Today I ate one that was completely rubbery. The entire piece of chicken. I am so disappointed in the dip of quality. There is no excuse for this, given how much the sandwich costs. I will go elsewhere from now on.
Frequently Asked Questions About Wendy's
Is 856 - 4960 1204 St Of Franklin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 1204 W. State Of Franklin Rd, Johnson City?
The drive-through at this Wendy's location is open Monday through Saturday from 6:00 AM to 1:00 AM, and on Sunday from 7:00 AM to 1:00 AM.
Is dining in available at Wendy's on State Of Franklin Rd?
Yes, this Wendy's location serves dine-in customers along with drive-thru and delivery services.
Can I order Wendy's food online or through an app for pickup or delivery?
Yes, you can order online through order.wendys.com or via the Wendy's mobile app, which is available on the Apple App Store.
Does this Wendy's location serve breakfast?
Yes, the Johnson City Wendy's serves breakfast with options like breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's on State Of Franklin Rd?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there any fast food restaurants near Wendy's on 1204 W. State Of Franklin Rd?
Yes, nearby fast food options include Cookout - Johnson City, Pal's Sudden Service, and another Cook Out location, which might be good alternatives or additional stops for a variety of fast food choices.
What nearby places can customers visit for coffee or casual dining before or after Wendy's?
Starbucks is close by for coffee and smoothies, and Wellington's Restaurant offers American and Southern cuisine for those wanting a casual sit-down meal near Wendy's.
Are there any nearby accommodations or hotels near Wendy's in Johnson City?
Yes, the Carnegie Hotel is nearby, offering stay and dining options which can be convenient for visitors or travelers in the area.
How can I provide feedback or contact the Wendy's location on State Of Franklin Rd?
You can call the location directly at (423) 928-4169, visit the Wendy's Contact page online for live chat and messaging, or fill out the Wendy’s Customer Satisfaction Survey referencing your receipt details.
Does Wendy's offer nutrition and allergen information for its menu items?
Yes, nutrition and allergen info can be found on the Wendy’s website, mobile app, and in-restaurant posters. You can select menu items online and view detailed nutrition links which update as you customize your order.