Wendy's

3.9
1516 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3201 Peoples Street, Johnson City, TN
37604, United States

Hours

Reviews

3.9
1,516 reviews
5 stars
666
4 stars
407
3 stars
203
2 stars
100
1 star
140

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including cold and overcooked items, as well as incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with some customers experiencing long wait times for their orders.

Customer Service

There were mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and lack of attentiveness.

Cleanliness

Some customers noted cleanliness in the restaurant, while others pointed out hygiene issues among staff and unsanitary conditions.

Order Accuracy

Numerous customers expressed frustration over incorrect orders and missing items, indicating a need for better order verification.
  • PG
    Phillip Grindstaff
    Nov 16, 2025
    5.0
    This place saved me when I was homeless!! I love Wendy's!
  • DG
    Derek Grindstaff
    Oct 30, 2025
    1.0
    Told the lady in the drive thru 2x for sour cream and still didn’t put it in the bag. Never fails. Will start checking bag in drive thru before I leave now.
  • BC
    Bill Carey
    Oct 28, 2025
    3.0
    Slow service and tables were dirty
  • RJ
    Reda Jones
    Oct 25, 2025
    2.0
    It was awful I got an iced caramel coffee and I paid for six extra shots of caramel it was horrible and they wanted to argue because she said she watched her put it in so I just lost 8.00
  • KA
    Kristina Arnold
    Sep 28, 2025
    5.0
    Everything is great at this Wendy’s I just want to know though why does their sign outside say “misfortune awaits you lucky you”? Why are they wishing bad fortune is it supposed to be a joke or something? I must say I think this will be my last visit to this location if the sign remains this way as it has been up for a lengthy amount of time.

Frequently Asked Questions About Wendy's

Is 866 - 8786 3201 Peoples St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.