Tropical Smoothie Cafe

3.9
169 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1900 N. Roan Street, Johnson City, TN
37601, United States

Hours

Reviews

3.9
169 reviews
5 stars
96
4 stars
22
3 stars
14
2 stars
11
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Consistency

Customers reported inconsistent service quality, with some experiencing long wait times and poor customer interactions.

Smoothie Quality

While many enjoyed the smoothies, there were complaints about inconsistency in taste and quality, with some customers receiving poorly made drinks.

Food Quality

Feedback indicated that food items were often overpriced and lacked flavor, with some customers expressing disappointment over portion sizes and freshness.

Staff Attitude

Several reviews highlighted issues with staff demeanor, noting rudeness and lack of engagement, which negatively impacted the customer experience.

Cleanliness Concerns

There were multiple reports of cleanliness issues, including hair found in food and concerns about food handling practices.
  • AH
    Abby Hodges
    Nov 6, 2025
    3.0
    Horribly long wait in the drive thru- just go inside, it’s quicker.
  • MH
    Matthew Hicks
    Oct 18, 2025
    3.0
    It’s a little slow going, so if you don’t mind waiting. This is the place for you. Smoothies were fine.
  • RQ
    Rosie Q
    Sep 17, 2025
    2.0
    Very sneaky when it comes to the fan fest "free smoothie" deal. Youre supposed to order a food or bowl in order to get the free smoothie. But instead of getting the full cost of the smoothie free for me it was $6.99 Bahama mama, they only take off $4.99 . Apparently bcuz the cost of the smoothie is lower when you order food. But I didnt even want food, I only got food to get a free smoothie. So basically the smoothie still costed me $2. Sneaky, sneaky.
  • AF
    Amber Fields
    Jul 29, 2025
    5.0
    Always a 10/10 experience here !
  • JD
    Joseph Dominguez
    Jul 27, 2025
    5.0
    Got 2 delicious drinks delivering in flavor Sunrise sunset with substituted pineapple for blueberries and got the mocha madness delivering in mocha and coffee flavor not overly sweet and it tasted healthy honestly. Great service from our cashier and drink maker 👏 UPDATE we have tried a few food items like the Chipotle chicken flatbread which has great sauce and cubed chicken sometimes they drown it in way too much sauce and needs more chicken. The Thai chicken wrap is so good but a bit pricey. The sausage cheese dilla is a nice smaller option that comes with a mild spicy salsa. Overall since we visited more times we noticed they are not always consistent in food and drink and definitely not in service since I left this review a month ago about. Service is so weak now they don't greet you in and they don't greet you out and i dine in so i get to see how they treat guests that order in and those who pick up online orders its not welcoming. I'm definitely coming back for the drink and quick bite not for the service. Only had that 1 great male worker who welcomed us so great with his service we gave him a tip for my first part of review which was a 5 star. You would hope out of the many workers who aren't doing something one would greet you in or out.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Johnson City accept reservations?

No, Tropical Smoothie Cafe in Johnson City does not accept reservations.

What are the regular dine-in hours for Tropical Smoothie Cafe in Johnson City?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.