Subway

3.8
198 reviews
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Business Details

2221 N Roan St, Johnson City, TN
37601, United States
(423) 282-2888
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Johnson City Subway® Restaurant at 2221 N Roan St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2221 N Roan St, Johnson City, TN
37601, United States

Hours

Reviews

3.8
198 reviews
5 stars
103
4 stars
38
3 stars
13
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and long wait times.

Food Freshness

Many customers noted that the food was fresh and well-prepared, although there were complaints about incorrect orders and missing ingredients.

Cleanliness

Several reviews highlighted the cleanliness of the location, with some stating it was the cleanest Subway they had visited.

Staffing Issues

Multiple reviews mentioned understaffing during busy times, leading to slow service and customer frustration.

Management Concerns

There were complaints regarding management's treatment of employees and the working conditions, which affected customer service.
  • CS
    Caleb Sparks
    Nov 8, 2025
    2.0
    Everytime you order online it tells you a time to arrive because your order is ready. And when you get there the order will not be done for another 20 minutes
  • RL
    Rebecca Leerssen
    Oct 21, 2025
    5.0
    I wanted to thank this Subway location for being a supporter of Topper Swimming! I placed a large catering order for the High School Swim team to have dinner after a meet. The young lady was super courteous, very helpful in figuring out what to get and she did a great job preparing and packing it up on time. Everything was great, Thank you!
  • JO
    Jenn Olinger
    Sep 20, 2025
    5.0
    This is the cleanest subway that I have ever been in and the ingredients look super fresh. The worker savannah was super sweet and friendly.
  • PL
    Pamela Lara
    Jun 28, 2025
    5.0
    I didn’t get the girls name but she was absolutely amazing and so sweet!! She was so patient with me and my parents and made our sandwiches so good she definitely needs a raise!
  • PA
    paul alcohol
    Jun 20, 2025
    5.0
    It's clear the management and owners don't care about their employees. It was scorching hot on a hot day inside subway. We asked why it was so hot and the employee told us that the heating and air was broken, so basically it was 86 degrees in this subway. The employee was so kind, the food was great, but the owners and management need to get their act together. It was an unsafe working environment at that temperature and in NO world should they have been open to the public. Even food trucks have fans and AC! Get your act together, Subway. Pay your employees more for dealing with that overheated BS!
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2221 N Roan St, Suite 3, Johnson City, TN 37601.

What are the operating hours for Subway on weekdays?

Subway is open from 10:00 AM to 10:00 PM Monday through Friday.