Subway

4.1
231 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Johnson City Subway® Restaurant at 520 W Oakland Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
520 W Oakland Ave, Johnson City, TN
37604, United States

Hours

Reviews

4.1
231 reviews
5 stars
126
4 stars
52
3 stars
23
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some employees are praised for their friendliness while others are reported as rude or unhelpful.

Cleanliness

The location is frequently noted for its cleanliness, with many customers appreciating the tidy environment.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and tasty sandwiches, others report issues with freshness and portion sizes.

Staffing Issues

Frequent complaints about being understaffed, leading to long wait times and poor service experiences.

Management Concerns

Several reviews suggest a need for better management and employee training to improve overall service and food preparation.
  • TB
    Tameka Bennett
    Nov 6, 2025
    1.0
    There is an older lady who works there, every time I go in and she is there, she has been HATEFULL to me EVERYTIME. I brought in 2 coupons and she dint even use them.. I them proceeded to ask why the price was more then it should have been and asked her if she scanned the coupons she lied and said yes. So when I got in the car headed home I looked. And she did NOT use either coupon!! I tried to call and ask why, she wouldn’t answer the phone. She was very rude when asking what I wanted and I would try to tell her and she would cut me off!! Over all VERYYYY dissatisfied, and tbh won’t be back because I don’t like being lied to and treated badly by hen I’m super sweet and nice. And I normally tip ALOT because I know how it is working there but will NOT BE BACK TO THIS LOCATION, unless she is gone
  • GB
    Gary Barnett
    Sep 2, 2025
    5.0
    Allison was very respectful and professional to me and she completely fixed the issue
  • SR
    starla riddle
    Aug 22, 2025
    5.0
    I love Subway! I ordered online, my dipper was still hot and fresh! Tuna sandwich is amazing as always! And the cookies! My favorite. I love everything about Subway on Oakland Ave!
  • IT
    Iris Thomson
    Jul 26, 2025
    5.0
    The place is cleaner than all the other subways in Johnson City always good looking food and great service when I go!
  • JJ
    Jeri Jones
    Nov 18, 2023
    5.0
    Staff is wonderful and kind. Subs are great!

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 520 W Oakland Ave?

The Subway restaurant at 520 W Oakland Ave in Johnson City, TN is open daily from 9:00 AM to 10:00 PM.

Does the Subway at 520 W Oakland Ave offer delivery and pickup services?

Yes, this Subway location offers in-store pickup and delivery services for customer convenience.