Subway

3.4
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Johnson City Subway® Restaurant at 1120 W. State of Franklin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1120 W. State of Franklin Road, Johnson City, TN
37604, United States

Hours

Reviews

3.4
215 reviews
5 stars
91
4 stars
28
3 stars
28
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly made sandwiches.

Cleanliness

The cleanliness of the store was noted positively by some, but others reported unsanitary conditions and a lack of basic supplies.

Staffing Issues

Several customers mentioned that the store appeared understaffed, leading to long wait times and poor service.

Food Quality

While some customers enjoyed the food, others complained about stale bread and missing ingredients.
  • BB
    Blosterr Blosterr
    Jan 2, 2026
    1.0
    I don’t feel like typing so I won’t get into ant details on why the place is horrible, just know that this place is horrible
  • MS
    Markus Sweat
    Dec 5, 2025
    5.0
    The girls are always so nice and my sandwhiches are always so good. And they always ask if i want salt and pepper, i appreciate the little things like that
  • JC
    Justin Corby
    Dec 4, 2025
    5.0
    Erin made my subs and they were the best sandwiches I have ever ate from a subway. This location is the one to go too if you want amazing service!
  • GG
    ghost
    Dec 2, 2025
    5.0
    Erin made our sandwiches tonight and was very pleasant to talk to. Atmosphere felt nice
  • CH
    Casie Hempenstall
    Nov 18, 2025
    1.0
    We ordered 2 subs and a wrap. Both subs were made incorrectly. One sub had ONE piece of meat, ONE piece of cheese, and three tomatoes. The other sub had awful quality of meat and no dressing. The wrap made my daughter and me sick. I tried calling last night, this morning, this afternoon, and this evening, but nobody ever even picked up the phone. $45 down the drain.

Frequently Asked Questions About Subway

Where is the Subway located in Johnson City?

The Subway is located at 1120 W. State of Franklin Road, Suite 10, Johnson City, TN 37604.

What are the operating hours for Subway at 1120 W. State of Franklin Road?

Subway is open every day from 9:00 AM to 11:00 PM.