Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Johnson City Subway® Restaurant at 1120 W. State of Franklin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
210 reviews
5 stars
87
4 stars
28
3 stars
28
2 stars
15
1 star
52
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned poor food quality, including incorrect ingredients, stale bread, and missing items from orders.
Staff Behavior
Mixed feedback on staff behavior; while some employees were praised for their friendliness, others were criticized for being rude or unprofessional.
Cleanliness
Concerns were raised about the cleanliness of the store, with reports of unsanitary conditions and pest issues.
Management Problems
Customers expressed dissatisfaction with management practices, including understaffing and poor employee treatment.
- CHCasie Hempenstall6 days ago1.0We ordered 2 subs and a wrap. Both subs were made incorrectly. One sub had ONE piece of meat, ONE piece of cheese, and three tomatoes. The other sub had awful quality of meat and no dressing. The wrap made my daughter and me sick. I tried calling last night, this morning, this afternoon, and this evening, but nobody ever even picked up the phone. $45 down the drain.
- LHLeAnna HatleyNov 13, 20251.0Not only did we wait 30ish minutes but the bread was burnt all to hell the guy was cussing saying he was gonna quit worst sub I've ever eaten from here by far tastes like char. 2 subs burnt with a long wait and paid 26 bucks insane
- JHJessica HicksOct 3, 20251.0As the only person in the store and only one order it was still made wrong. My husband ordered a sweet onion chicken teriyaki, ask or it to be heated not toasted. She put it in the microwave...never heated it. Apparently 5 pieces of spinach, a few banana peppers and a dab of sweet onion sauce cold is what you get. And we weren't given the correct receipt...we ended up with some poor doordash drivers receipt. Very disappointed. A waste of 13.24$ won't be back to this location. As a side note we tried to call multiple times once we made it home but no one ever answered.
- CLCaden LaFolletteSep 5, 20251.0Ordered through doordash and was missing a drink tried to call the store 3 times but never got anyone to pick up. WILL NEVER EAT HERE AGAIN!
- CTChris ThrasherAug 29, 20251.0Good food waited in drive thru for over 20 minutes went inside and they were actually laughing and talking about how the people in the drive thru were gonna be waiting a long time there was 2 people working and 3 people in line including myself. Either way I just wanted to take the extra time outta my day to say another establishment needs to be put in this location one that can run a drive thru and serve walk ins. Micheal was working he's the problem. 🤔
Frequently Asked Questions About Subway
Where is the Subway located in Johnson City?
The Subway is located at 1120 W. State of Franklin Road, Suite 10, Johnson City, TN 37604.
What are the operating hours for Subway at 1120 W. State of Franklin Road?
Subway is open every day from 9:00 AM to 11:00 PM.
Does this Subway location offer delivery and pickup services?
Yes, Subway offers in-store pickup and delivery services for your convenience.
Can I dine in at the Subway on State of Franklin Road?
Yes, this Subway serves dine-in customers and also has a drive-through service.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online via https://subway.com/en-us/restaurant/11434-0/menu/.
Does this Subway provide catering services?
Yes, catering is available at this Subway location.
What coffee shops are near the Subway on W. State of Franklin Road?
Nearby coffee shops include Bebettes and Campus Carwash & Market, great spots to grab a coffee before or after your Subway meal.
Are there other dining options close to Subway on W. State of Franklin Road?
Yes, nearby dining options include Red Llama food truck, Casbah pizza and bar, and Italian Pizza Pub, offering a variety of cuisines to explore.
What other services can I find near the Subway location?
Nearby services include multiple beauty salons and barbershops like TaylorMade Barbershop and FlirtyMane, as well as the Student Book Exchange bookstore.