Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Johnson City Subway® Restaurant at 1120 W. State of Franklin Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly made sandwiches.
Cleanliness
The cleanliness of the store was noted positively by some, but others reported unsanitary conditions and a lack of basic supplies.
Staffing Issues
Several customers mentioned that the store appeared understaffed, leading to long wait times and poor service.
Food Quality
While some customers enjoyed the food, others complained about stale bread and missing ingredients.
BB
Blosterr Blosterr
Jan 2, 2026
1.0
I don’t feel like typing so I won’t get into ant details on why the place is horrible, just know that this place is horrible
MS
Markus Sweat
Dec 5, 2025
5.0
The girls are always so nice and my sandwhiches are always so good. And they always ask if i want salt and pepper, i appreciate the little things like that
JC
Justin Corby
Dec 4, 2025
5.0
Erin made my subs and they were the best sandwiches I have ever ate from a subway. This location is the one to go too if you want amazing service!
GG
ghost
Dec 2, 2025
5.0
Erin made our sandwiches tonight and was very pleasant to talk to. Atmosphere felt nice
CH
Casie Hempenstall
Nov 18, 2025
1.0
We ordered 2 subs and a wrap. Both subs were made incorrectly. One sub had ONE piece of meat, ONE piece of cheese, and three tomatoes. The other sub had awful quality of meat and no dressing. The wrap made my daughter and me sick. I tried calling last night, this morning, this afternoon, and this evening, but nobody ever even picked up the phone. $45 down the drain.
The Subway is located at 1120 W. State of Franklin Road, Suite 10, Johnson City, TN 37604.
What are the operating hours for Subway at 1120 W. State of Franklin Road?
Subway is open every day from 9:00 AM to 11:00 PM.
Does this Subway location offer delivery and pickup services?
Yes, Subway offers in-store pickup and delivery services for your convenience.
Can I dine in at the Subway on State of Franklin Road?
Yes, this Subway serves dine-in customers and also has a drive-through service.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online via https://subway.com/en-us/restaurant/11434-0/menu/.
Does this Subway provide catering services?
Yes, catering is available at this Subway location.
What coffee shops are near the Subway on W. State of Franklin Road?
Nearby coffee shops include Bebettes and Campus Carwash & Market, great spots to grab a coffee before or after your Subway meal.
Are there other dining options close to Subway on W. State of Franklin Road?
Yes, nearby dining options include Red Llama food truck, Casbah pizza and bar, and Italian Pizza Pub, offering a variety of cuisines to explore.
What other services can I find near the Subway location?
Nearby services include multiple beauty salons and barbershops like TaylorMade Barbershop and FlirtyMane, as well as the Student Book Exchange bookstore.