Sonic Drive-In

4.0
1646 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Johnson City, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2619 N. Roan Street for the ultimate SONIC experience!

Location

Sonic Drive-In
2619 N. Roan Street, Johnson City, TN
37604, United States

Hours

Reviews

4.0
1,646 reviews
5 stars
833
4 stars
386
3 stars
216
2 stars
87
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly with management.

Food Quality

Mixed reviews on food quality; while some enjoyed the fresh items, others complained about cold, undercooked, or incorrect food.

Positive Experiences

Several customers praised the friendly staff and good service during their visits, highlighting specific employees for their excellent customer service.

Order Accuracy

Many reviews noted frequent issues with order accuracy, leading to customer dissatisfaction.

Cleanliness

Concerns were raised about the cleanliness of the restaurant and restrooms, with some customers finding the environment unsatisfactory.
  • MS
    matthew skeen
    6 days ago
    1.0
    Picked up some food to go, specifically asked for marinara for mozzarella sticks, hotsauce for burrito, large drink, and oreo on the blast. I did notice the small drink so I asked to fix it and it was fixed quickly but the interaction was rushed and I had asked if the hotsause an marinara was in the bag and said yes. When I got home there wasnt either, then my blast had almost 0 oreo in it. That is unacceptable, and I hope to hear back from management, If not il be posting alot more reviews with pics.
  • CL
    Chris Londono
    Nov 26, 2025
    3.0
    Sucks when you pay for something and its not in the bag when you get home.. try a little harder guys. Definitely won't be tipping next time
  • CW
    Chad Wilbur
    Nov 10, 2025
    5.0
    The service was fast friendly and the order was accurate I couldn't ask for much more than that
  • MK
    Mitchel Kobli
    Oct 23, 2025
    1.0
    Just low quality service. Just seem to mess my order up everytime, not even in big ways, but it’s just bothersome. Also, the card reader at the booth is always broken.
  • MW
    Mary Wallen
    Oct 14, 2025
    5.0
    Love the fresh fruit slushes!!