CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Johnson City is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, bathrooms, and overall unsanitary conditions.
Service Quality
Customer service was frequently described as inconsistent, with many reports of unenthusiastic or rude staff, and issues with order accuracy.
Food Quality
While some customers praised the food as fresh and tasty, many others expressed disappointment in the quality, portion sizes, and pricing.
Pricing Concerns
Several reviews noted that the prices were considered high relative to the quality and portion sizes of the food.
MT
Maria True
Dec 23, 2025
1.0
I called first to place a to go order. She couldn’t get the card number right. I went inside to order and asked her if she was the one who took my order, she said , yes. She then walked away. I ordered and they got it wrong .All the employees must be way underpaid for their horrible attitudes and unfriendliness.i told one girl “merry Christmas and I thought she was going to jump me.
Hadn’t been here in years. I remember why.
JS
Jessica Strom
Dec 23, 2025
5.0
Good food, fast service
CC
Coreboards Co.
Dec 22, 2025
5.0
Food came quick, fresh, hot and accurate. Dine is is always quiet
IP
Isabel Puccio
Dec 15, 2025
1.0
I ordered a brocolli cheese soup and a tomato. Received 2 tomato’s and a burnt grilled cheese. No refund allowed either — insane
I had a really invasive procedure and just wanted soup—
TB
T Boyle
Dec 1, 2025
1.0
After wanting to leave a review about the filthy environment I see another review 7 months ago stating the same comments that we will leave.
Most importantly, the filthy walls next to our table, splashed with dried food, a light fixture disgustingly dirty and hanging on by a thread. Food too expensive for this atmosphere. Not to mention greeted by less than enthusiastic counter person, not friendly. I suspect in short time there will be no restaurants folks. Young people unwilling to work, to clean, or be social.
To the management, shame. And if this is what the inside looks like, what ith does the kitchen look like?