Outback Steakhouse

4.2
2492 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Johnson City off exit 19 on I-26 next to Walmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
3101 Browns Mill Road, Johnson City, TN
37604, United States

Hours

Reviews

4.2
2,492 reviews
5 stars
1,455
4 stars
474
3 stars
239
2 stars
130
1 star
194

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the steaks and appetizers while others reported undercooked or poorly seasoned dishes.

Service Issues

Numerous complaints about inconsistent service, including long wait times, inattentive staff, and unhelpful responses to customer concerns.

Positive Experiences

Several customers highlighted exceptional service from specific staff members, contributing to enjoyable dining experiences.

Cleanliness Concerns

Reports of dirty silverware and unsanitary conditions raised concerns about cleanliness in the restaurant.

Value for Money

Customers expressed mixed feelings about the value, with some finding the prices high relative to the quality of food and service.
  • MJ
    morgan jenkins
    1 day ago
    2.0
    I always order rare steak, I eat a lot of steak so I know what is what when it’s not right. The steak was over seared on one side but still rare, the toughest steak I’ve ever had to be rare. Obviously was frozen and thawed while cooking, It was so dry I shaved the seared portion off to try to eat it and was nearly impossible to chew, when it came out it was shiny like plastic, Looked like clear glue, didn’t taste like butter. I requested a papertowel to remove it off the steak, the waitress wasn’t hateful but was kindly loud when I ask what it was I said is it oil she said no no it’s a finishing butter but was dramatic that I even ask… the salad had old orange pieces wilted in it and the salad dressing wasn’t like the old ranch with a little spice to it, tasted like pure mayonnaise. A few years ago we ate their for our anniversary and it was absolutely fantastic, we will not be coming back after yesterday food was horrible.
  • PB
    Pam Beene
    Nov 15, 2025
    2.0
    Went to Dinner with the family. We ordered the Blooming Onion, the onion wasn't fully cooked. 1/2of the onion was really doughy. Some of the onions were hard. And I bit into an onion peel. I ordered a Filet mignon w/shrimp. My meat and shrimp were cold. I ordered loaded mashed potatoes, right before they brought my plate and son's plate out we were told they were out of mashed potatoes. So we opted for French fries. Our plates came out as soon as we told him what we wanted. All in all wasn't very good experience. This was my first time going to Outback. Not sure if I'll be back. I usually don't give a bad review but it just wasn't good.
  • RR
    Ronnie Reese
    Nov 11, 2025
    5.0
    There’s only about two places in the Tri-City area that serve a steak that is equal to outback and that would be smoky Bones and Texas roadhouse. The way they put the seasonings on the steak. You just can’t match it anywhere else! And I really enjoy the plate that comes with the coconut shrimp. That’s two of my favorite things to add together. That’s what I recommend the ribeye and coconut shrimp.
  • CG
    Cindy Green
    Nov 10, 2025
    4.0
    I had a great experience overall at Outback on Saturday. The food was delicious, and our server Shelly was absolutely awesome—friendly, fast, and made sure we had everything we needed. The only downside was the greeting when we arrived. Two hosts with brown curly hair (didn't get the names ) completely ignored my family and me, even though we were standing right in front. Thankfully, another host with strawberry hair noticed us and quickly helped us get seated. She was great, but it was frustrating that the first two seemed more interested in their phones than doing their job. Overall, great food and a wonderful server, but the front staff could use a little more attention to guests.
  • JM
    J ML
    Nov 2, 2025
    1.0
    We set down and got our silverware the silverware had been used and not washed all four of us had dirty silverware how nasty is that? They bring new silverware my sons still had stuff on the fork. Then we order and my son was supposed to get two lobster tails he only got one and when asked to get the other lobster tail the waitress wasn’t friendly at all. Her whole attitude changed cause we asked for clean silverware. Then my husband asked for a to go drink and I wanted one to. The waitress brings him a to go drink and didn’t bring me one. Terrible service, nasty silverware things left off our plate. Please look at your silverware here before you put your mouth where only God knows where those forks have been. You could get sick!!! And a manager never once came to our table to make it right. Our meal was $130 ridiculous.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.