Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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I placed a mobile app order for 5 cheeseburgers and 2 drinks. I arrived at 230 am and they said they cashed out and were no longer serving dinner. They told me to go into the app and cancel. Now here is the best part they are not serving breakfast or anything else till after 3am. So why was my order taken and why does it say open 24 hrs.
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Christopher Hickman
Mar 8, 2026
1.0
This location is incapable of producing correct orders. Specifically the late night staff. I’ve not received a correct order in about a year. Yes, I’m an idiot and I keep trying. Most recently I ordered a Big Mac with extra cheese.
I received a Big Mac with extra cheese but no burger meat. ZERO burger patties. How’s that even happen? How do you make a burger and forget the burger part of the burger? Are we high? Or blind? Or a blind high person?
Can corporate send someone with flash cards to train the staff on what a burger looks like? Make sure to bring the cards with a photo of the meat.
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Whitney Hall
Mar 3, 2026
1.0
In the drive-through for 20 minutes in the first lane! Had to call just to get somebody to come to the speaker to place an order!
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Alyssa Sowerby
Mar 2, 2026
3.0
They have this poor older man working night shift all by himself. Taking orders and cooking all the food by himself. I don’t even blame him for us not getting our food for 30+ minutes I’m blaming the company because how are you going to have one older gentleman doing everything by himself when y’all are most busy, at night. Makes me so sad.
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Asher Davis
Feb 4, 2026
1.0
Just received my worst McDonald’s experience yet. I get up to the window and the lady asks if I’ll be using the app, I say yes and tell her the code, and then tell her what I’d like to get with the code. I spoke very slowly and loudly, and she repeats my order back to me and then asks what the code is again, I was a little confused but it’s very early in the morning so I was okay with it. She then asks “do you want cheese with that?” The code was for a sausage egg and cheese McGriddle and a couple other McGriddle options, but I specifically asked for the sausage egg and cheese McGriddle. She then asks “do you want cheese with that?” I thought maybe she didn’t hear me so I say yes, and I didn’t realize until after the transaction that I had been charged for cheese even though it was included on the deal. I had to go into the app and do the math to realize I had been charged extra because I didn’t receive a receipt that would tell me. Anyways, the screen has my order pulled up and she says “good” I sit there for about 30 seconds before saying “can I pull foward?” Then she said “yes.” I heard nothing along the lines of “here’s your total” or “please pull to the first window” just a simple “good.” Then once I get to the window she’s staring at the screen for about a whole minute before I hear her say “anything else?” While facing completely away from me, a couple seconds later again “anything else?” Once again, facing away from me so I have no idea she’s talking to me, I thought she was finishing another drive thru order, but then she finally faces me and asks a third time “anything else?” I politely say no but what I wanted to say was “nope, would’ve said it at the drive thru microphone😐” then I finally hear my total, I hand her a gift card, and she tells me to have a nice day without giving or even offering a receipt, at this point I don’t even want it.
Listen, it’s 4 in the morning, no one wants to be up, I get it. But if you can’t perform well at those hours, maybe don’t put it down in your availability. The service from this McDonald’s tend to be very pleasing and smooth, regardless of time, but this was outright a bad experience. Wish I had asked for the lady’s name but she probably would’ve taken another full minute to answer that and I have places to be.
What are the operating hours of McDonald's in Johnson City, TN?
McDonald's in Johnson City operates 24 hours a day, 7 days a week.
Is there a drive-through available at this McDonald's location?
Yes, the McDonald's at 826 W Walnut St has a drive-through open 24/7.
What delivery services does this McDonald's offer?
This McDonald's offers delivery including same-day and no-contact delivery services.
Can I order McDonald's food using an app?
Yes, you can order using the McDonald's App available on iOS and Android.
Where can I find the full menu for this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What forms of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there nearby transit or places of interest around this McDonald's?
Nearby, there is the State of Franklin Greenway park and Barnes & Noble bookstore with a coffee shop, great for before or after your visit.
What beauty and grooming services are near McDonald's?
In the vicinity, you can find salons and barbershops like | H U N T E R D A V I S |, TaylorMade Barbershop, and Envy Salon.
Are there other food options near McDonald's in Johnson City?
Yes, nearby food options include Pizza Hut for pizza, Subway for sandwiches, and Red Llama, a food truck serving various meals.
Does this McDonald's offer any rewards or special programs?
Yes, McDonald's offers MyMcDonald's Rewards where you can earn points for free food.
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