Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,638 reviews
5 stars
577
4 stars
331
3 stars
319
2 stars
139
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with several customers expressing frustration over missing items or wrong food.
Food Quality
Feedback on food quality was inconsistent; some customers enjoyed fresh meals, while others received cold or improperly cooked items.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Management Issues
There were complaints about management practices, including staff behavior and inadequate training, which contributed to poor customer experiences.
- MGMIKE GondarenkoNov 8, 20251.0Awaiting order for two burgers for 30 min. Manager not even care about this situation
- BJBernie Justice JrNov 7, 20255.0Great prices! Great food!
- LLLuna Moonborn (LunaDaBree)Nov 4, 20255.0Come here regularly, food is good for the price, bathrooms are some of the cleanest I've seen for fast food restaurants
- GSGeoffrey SmithOct 24, 20255.0This is the closest McDonald’s to our house so we go here about 2 or 3 times per week. So the Monopoly game is going on right now, none if the McDonald’s in town have the boxes with the stickers for the quarter pounders so if you just want a cheese burger that’s pretty close to a quarter pounder order the Big Mac make it plain and add all of your other favorite toppings and you still get your stickers😃
- TPTala PierceOct 4, 20251.0The WORST experience we’ve ever had at this McDonald’s! It’s 8:20 on 10/4/25 and the lady the was working behind the pick up window (not the pink hair girl) the one with her hair in a bun that no one would tell us her name was so extremely rude! Disrespectfully yelling at the girl also working in the window. Truly uncalled for. She needs to be handled.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 4525 Roan Street North, Johnson City, TN?
McDonald's is open for regular dining from 6:00 AM to 10:00 PM every day of the week.
When is the McDonald's drive-thru open?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What are the McDonald's delivery hours?
Delivery is available from 4:30 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
Does this McDonald's location offer contactless delivery options?
Yes, McDonald's offers contactless delivery, curbside pickup, same-day delivery, and delivery services at this location.
What payment methods are accepted at McDonald's on Roan Street North?
They accept American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order via the McDonald's app available on iOS and Android, or online through their delivery URL.
What services does McDonald's offer at this location?
This McDonald's offers services including Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby gas stations close to McDonald's at 4525 Roan Street North?
Yes, quality plus, Boones Creek Quality Plus, bp, and BP gas stations are conveniently close to this McDonald's, making it easy to refuel your vehicle before or after your meal.
What entertainment or educational spots are near this McDonald's?
Nearby you'll find Just Dance and Appalachian Dance Academy for dance and performing arts, and Tennessee Real Estate Academy for educational opportunities.
Are there any coffee shops or cafes near McDonald's where I can relax?
Scooter's Coffee and Black Sheep Market & Coffee Bar are nearby options if you want to enjoy different coffee experiences before or after visiting McDonald's.