McDonald's

3.5
2543 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
417 E Main St, Johnson City, TN
37601, United States

Hours

Reviews

3.5
2,543 reviews
5 stars
910
4 stars
529
3 stars
472
2 stars
223
1 star
409

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during late hours and drive-thru, with long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, indicating a lack of attention to detail.

Staff Attitude

While some customers praised friendly staff, others reported rudeness and unprofessional behavior, particularly during night shifts.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and food contamination.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others complained about cold, stale, or improperly prepared items.
  • GT
    Gaga Traywick
    5 days ago
    4.0
    Good biscuits Could not get the water inside to dispense, do not drink soda at all. Felt like this is done on purpose to keep out a certain kind of element. If so this is a shame on them, free filtered water for everyone no matter who you are.
  • KS
    Kaitlyn Sanders
    Nov 11, 2025
    1.0
    I've tried to order curbside here three times and every time I waited 10+ minutes and ended up having to go inside to get my food. One time would be a mistake but I'm honestly convinced that no one wants to bring the food out and they just wait for the customer to come get it. Aside from that, employees are constantly outside smoking and just throw their cigarette butts on the ground. Real classy
  • SS
    Sydney
    Nov 10, 2025
    4.0
    It was ok. They forgot something but its my fault I should have checked. I went through the drive thru. The wait wasn't bad at all at least.
  • SS
    Shannon S
    Nov 5, 2025
    1.0
    Just ordered breakfast. I put the order in on the app. I placed the order about 3:10 AM 5/5/2025 or so and ordered pumpkin pies with the rest of the food. The pumpkin pies expired last night at 7:03PM.. Nice. They also said they did not have the frappe I ordered because something was wrong with the blades. Tried to call and it hangs up after 1 ring.
  • EF
    Ethan Fink
    Nov 5, 2025
    1.0
    Pulled up at the drive through and after sitting there for a couple minutes they never responded and turned the menu off. So much for being 24/7, guess I’m not eating tonight. Thanks guys.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 417 E Main St, Johnson City?

McDonald's at 417 E Main St, Johnson City is open 24 hours a day, 7 days a week.

Is the drive-through service available all day at this McDonald's location?

Yes, the drive-through is open 24/7 at this McDonald's location.