McDonald's

3.5
2562 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
417 E Main St, Johnson City, TN
37601, United States

Hours

Reviews

3.5
2,562 reviews
5 stars
919
4 stars
531
3 stars
474
2 stars
224
1 star
414

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and difficulty reaching staff by phone.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Staff Friendliness

Some customers praised specific staff members for their friendliness and positive interactions, particularly during breakfast hours.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues within the restaurant, including dirty dining areas and bathrooms.
  • CB
    Carla Barnard
    Dec 29, 2025
    5.0
    Drive thru both attendants very nice with short wait. Food was good!
  • SR
    Sharon Sam Rogers
    Dec 26, 2025
    5.0
    Great breakfast. Friendly service.
  • AL
    Amanda Lane
    Dec 22, 2025
    1.0
    This is how I pulled my food out of the bag... It's cold and it's not that hard to grab sauce and throw it the bag
  • CH
    Cynthia Harmon
    Dec 14, 2025
    1.0
    Horrible restaurant. They never answer the phone even after telling people (even employees) to call. At most the pick it up an inch and slam it back down to hang right back up. My husband's mother is in the hospital his family needs him he tried to tell them he couldn't come in and a MANAGER got in the chat and said he had to call the store then they did their routine of refusing to answer and picking up and hanging up. Terrible people.
  • LS
    Lenny Stratton
    Dec 7, 2025
    1.0
    Made an online order BEFORE 1030 for a breakfast order. Got there at 1035 to pick it up, only to be told they couldn't do it because it was past 1030. Why wasn't it made when the order was placed is my question? This McDonald's is always messing up simple orders. Won't be going back.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 417 E Main St, Johnson City?

McDonald's at 417 E Main St, Johnson City is open 24 hours a day, 7 days a week.

Is the drive-through service available all day at this McDonald's location?

Yes, the drive-through is open 24/7 at this McDonald's location.