McDonald's

3.5
1434 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3100 Brownsmill Rd, Johnson City, TN
37604, United States

Hours

Reviews

3.5
1,434 reviews
5 stars
510
4 stars
297
3 stars
273
2 stars
115
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, particularly from management.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the freshness of items.

Staff Friendliness

While some customers praised friendly staff, others noted unprofessional behavior and a lack of assistance.

Cleanliness

A few reviews highlighted the cleanliness of the restaurant and bathrooms, contrasting with complaints about service.
  • BR
    B Riley
    6 days ago
    5.0
    Great people great place
  • RR
    Ronnie Reese
    Jan 4, 2026
    1.0
    The fact they don’t sell one single thing that’s healthy is the main reason I don’t eat there and I asked them is this real food or is it made out of something else and they told me straight to my face it’s not real food, but the people were nice and I got my food fast. I’ll go there for an unsweet tea, but I don’t eat their food anymore. I have it for years. My kids screamed for happy meals sometimes and I’ll give in but for the most part I don’t want my children eating there because I won’t eat there myself.
  • DB
    debi brown
    Dec 26, 2025
    1.0
    Was told to park at drive through, said it would be 2 minutes. 6 minutes later I went inside to discover they gave my order to someone else . ..I suppose I could have waited forever🙄. New woman at drive through does not seem capable. I was 15 minutes late for work, and got written up!🤬 This was a mobile, order ahead order, so why wasn't it ready?
  • JL
    Joanna Litten
    Dec 26, 2025
    1.0
    The manger on duty was sooo rude. Wouldn't even help me. Not my fault they are busy and don't know what they are doing
  • DD
    Derrick Dillon
    Dec 18, 2025
    3.0
    Always have issues with getting my order on time or the way I order it. Have to go back two or three times to get what I order. By the time they finally get the sandwich right the rest of the food is cold.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3100 Brownsmill Rd in Johnson City, TN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.