Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,424 reviews
5 stars
508
4 stars
293
3 stars
272
2 stars
115
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior, particularly from management.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Staff Friendliness
While some customers praised friendly staff, others reported rude interactions and a lack of customer service.
Cleanliness
Several customers noted that the restaurant was clean, including the bathrooms, which was positively highlighted.
Convenience
The drive-thru and app ordering were appreciated for their convenience, though execution was often criticized.
- MDMax DonnerNov 6, 20251.0Working from out of state and went threw the drive-thru. I found this receipt at the bottom of my cup. NOT HAPPY right now...
- MHMichael Aaron HilmersonNov 3, 20255.0I was acknowledged right away when waiting to pay in cash. Order was brought to my table faster than normal and all food was hot and fresh.
- ARArt RhodesOct 24, 20255.0One of the few McDonald's that you can still order from somebody over the counter versus using the machine french fries came basically right out of the fryer hot.
- MJMichael JohnsonOct 20, 20253.0My experience at browns mill rd. The lady christy i know this name because people know her i guess. She is very loud and screams at the employees, they seem like they're scared. I have a business and I treat my guys with respect!! I think she needs a talking to.
- KWKayla WestOct 16, 20251.0EVERY Single time I come to this McDonald’s to get a hot fudge sundae their ice cream machine is never “working” literally the last five times I’ve came here to get a Sundae they don’t have ice cream it’s ridiculous
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 3100 Brownsmill Rd in Johnson City, TN?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
Can I order food for delivery from McDonald's in Johnson City?
Yes, McDonald's offers delivery service every day from 5:00 AM to 10:45 PM.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What services does McDonald's at 3100 Brownsmill Rd provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available for iOS and Android.
What nearby gas stations can I find near McDonald's?
Nearby gas stations include Mr. Zip, CITGO, and Shell, which are convenient if you need fuel before or after your meal.
Are there any nearby sandwich shops near the McDonald's?
Yes, Subway is a nearby sandwich shop located close to McDonald's if you're looking for different sandwich options.
What grocery stores or markets are near this McDonald's location?
Spice World International Market is a nearby supermarket where you can shop for groceries before or after your visit.