Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,558 reviews
5 stars
560
4 stars
304
3 stars
295
2 stars
118
1 star
281
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported frequent issues with incorrect orders and missing items.
Customer Service
Feedback highlighted a mix of friendly and rude staff, with many customers experiencing poor service.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers finding it inedible.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and poor hygiene practices among staff.
Speed of Service
Many customers expressed frustration with slow service times, particularly during peak hours.
- SFSabrina Fornaris Frómeta3 days ago5.0Muy buena calidad lo recomiendo
- FFFRED7007FREDNov 12, 20251.0Order completely wrong. Waste of time and money goto burger king instead.
- JWJeff WurstNov 10, 20251.0Absolutely horrible service. Went through the drive thru at about 710pm on 11/10 . Ordered a burger, fries, coke and 3 cookies. Received my food and ate a couple fries. Cold, mushy and limp. Went back around and told the order taker. She said she would tell the manager. Pulled up to the next window and the girl there didn't know why I was there. Meaning the manager was not told. I was asked to pull up. Waited for more than 10 minutes and my fries never came. I left and immediately called the store. Talked to the manager. She just gave excuses. 1.she was in the back. 2.didnt know why I was waiting. 3. Didn't know why I would have been given cold fries. 4. Didn't know why the girl taking orders didn't notify her. Here are the issues that I see: 1. Why was cold food given? 90 percent of the time the customer will not or doesn't have time to turn around and get it corrected!!! 2.Why did I have to wait approximately 4 fry cycles and still didn't get my fries. Manager also said they were short staffed. What customer takes that as an excuse? Customers don't know they are short staffed. If your doors are open you should be selling hot, fresh food!!! If you are not able to you should be selling your food at a discount because it is not top quality. Especially at the drive thru!!!!! I was offered a meal replacement but will not return to this location. It's no big mystery why this location has a 3.5 star rating!!! And yes, I was a fast food manager so I do know what I am talking about!!!! BTW, as long as I was waiting for fries several cars were served at the drive thru with basically quick service, so they could not have been that short staffed as I was told that they were. I love the excuses for poor service!!!! A manager is there to oversee QSAC. QUALITY, SERVICE, ATMOSPHERE AND CLEANLINESS. Clearly this visit lacked 2 out of 4 only because I didn't go inside!!
- AWAmanda B. WilesNov 8, 20255.0It’s a crazy Friday night but these girls are handling it!!! Great service and amazing patience, thank you ladies!!! Nurses need coffee!!!!❤️❤️
- JSJustin SherrillNov 5, 20251.0On Wednesday november 5th, 2025 at about 7:30p.m. i had ordered two $5 meal deals honey mustard on one bbq on the other with coke and sweet tea, as well as a spicy mcchicken. These people gave me unsweet tea, honey sauce, and a stale regular mcchicken patty. I am very dissatisfied and unhappy with my order and my service at this location. If you come here be sure to check the freshness of your order and that your drink is correct.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1710 W Market St, Johnson City?
McDonald's at 1710 W Market St is open daily from 6:00 AM to 10:00 PM.
During what hours is the McDonald's drive-thru available?
The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What time does McDonald's offer delivery service?
Delivery is available from 5:00 AM to 11:45 PM Sunday through Thursday, and until 12:45 AM on Friday and Saturday.
What delivery and pickup services does this McDonald's location provide?
Services include curbside pickup, delivery, same day delivery, and no-contact delivery options.
Where can I order McDonald's online or via a mobile app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru available for customers.
What dining experience can I expect at this McDonald's in terms of price and menu options?
The restaurant offers a variety of menu options at an affordable price range (ONE). The full menu can be viewed online.
Are there any convenience stores or gas stations near McDonald's at 1710 W Market St?
Yes, Shell and Roadrunner #115 gas stations, as well as convenience stores, are nearby and can be convenient stops before or after your meal.
What other nearby restaurants can I visit around McDonald's at 1710 W Market St?
Nearby restaurants include Subway, La Costa Chica (a Mexican restaurant and coffee shop), Amigo Mexican Restaurant, Pupuseria Patty's (Honduran/Salvadoran), and Rio De Brazil Steakhouse.
Are there any health or wellness centers near McDonald's to consider visiting?
Yes, there are several health-related places nearby such as Johnson City Dental, Reflections of Health School of Massage, Element Massage by Jeannine, AWAREmed Health and Wellness Resource Center, and Back To Health Chiropractic & Wellness.