McDonald's

3.5
1567 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1710 W Market St, Johnson City, TN
37601, United States

Hours

Reviews

3.5
1,567 reviews
5 stars
563
4 stars
303
3 stars
297
2 stars
120
1 star
284

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Quality

Feedback highlighted a mix of friendly and rude service, with several customers noting poor attitudes from staff.

Food Quality

Numerous reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Cleanliness

While some customers praised the cleanliness of the establishment, others reported unsanitary conditions and poor hygiene practices among staff.

Wait Times

Customers frequently complained about long wait times for both drive-thru and in-store orders.
  • F0
    Foxxy Loxxy 01
    2 days ago
    5.0
    This is one of the best McDonald’s I’ve been too in awhile. We have a special order and they got it right the first time .
  • TG
    Timothy Garmon
    Jan 5, 2026
    1.0
    Bare minimal service, food was ice cold, and staff was rude and uneducated/poorly trained.
  • DT
    Douglas Turey
    Dec 26, 2025
    1.0
    0 stars. This place is horrible. I didn’t even get what I ordered and i told them no cheese and they still put cheese on it. I am allergic to cheese and I didn’t even get my hash brown. By the time I got to my destination is when I noticed how everything was messed up. To top it all off the drink was flat. The manager had an attitude because there was only 2 people working.
  • TG
    Tj Gervais
    Dec 10, 2025
    2.0
    Every time I come here and order through the app and choose to pick up in the pickup spot it takes them forever to bring me my food. This morning the drive-thru was wrapped around the building so I chose to use the parking spot and they didn't bring me my food until they cleared out the entire drive-thru of 20 to 30 cars. I'll drive the extra mile to the McDonald's by campus from now on.
  • MC
    Mrs Chafin
    Dec 6, 2025
    2.0
    So let me start by saying it was undoubtedly the cleanest establishment that I’ve been to in a while. I loved the play place we travel over an hour for my kids to see their eye care professional. This is a great place for them to let off energy before another 1hr and half trip home. However with that said the place was poorly managing the food and drink orders both inside(where we had ordered) and in the drive through. While I waited roughly 20 min for our food which is not overly excessive it was a little much. Staff was very apologetic about the wait. When we got our food the fries were cold and the triple cheeseburger we ordered was missing a patty and had mustard when we asked for none. We also went back to let them know that we ordered a large hot Carmel Macchiato and we had gotten a medium Carmel frappe. It took another 15 min waiting for just the McCafé. The drive through was very backed up and the biggest problem ,beside our messed up order, was how many wrong orders people were having to come in after ordering in the drive through. While I waited for my order 5 people came in to correct theirs and while my husband waited for his McCafé, 3 others. I was not in a hurry today but many were and this was supposed to be something quick that turned into a longer process than just a drive through order. The play place was clean and very well maintained otherwise. The food and education of staff on what food belongs to whom needs very serious attention.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1710 W Market St, Johnson City?

McDonald's at 1710 W Market St is open daily from 6:00 AM to 10:00 PM.

During what hours is the McDonald's drive-thru available?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.