McDonald's

3.6
2207 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2101 N Roan St, Johnson City, TN
37601, United States

Hours

Reviews

3.6
2,207 reviews
5 stars
834
4 stars
456
3 stars
421
2 stars
158
1 star
338

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Several reviews mentioned subpar food quality, including cold and poorly prepared items.

Cleanliness

Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Positive Experiences

A few reviews praised the friendly staff and good service at certain times, indicating some inconsistency in performance.
  • FP
    foster miller (Peedo)
    1 day ago
    1.0
    You would think if they have you pull up that your order would be right nop how bad is it to see that someone ordered 5 things and only 4 things are in the bag stop and look we are paying your for you to get it right not to say o well I don’t care if it’s right or not sorry management is the problem
  • AT
    Alex Tressler
    Dec 21, 2025
    1.0
    Worst mcdonalds i have been to so far. They told me I cant get a cup of water? I have never had a mcdonalds refuse to give a cup of water with a full order because they want to charge for the bottled water. Not just that but the food was horrible. Dry, cold, crap. Definitely will never be back. Now I know why nobody is ever here despite it being a high traffic area. Oh and not a single person looked me in the eye and said hello. Just shoved the food out the drive thru window.
  • WS
    whil soard
    Dec 11, 2025
    1.0
    3rd time this month!! I always get my mcrib no onions sauce on the side yet 3 times this month they put the sauce and onions on it!! Today they tried to charge me for getting the sauce on the side.. mistakes happen it's human nature but 3times in 2 weeks no that's being carelessness and just not paying attention I will not be coming bk to this location!!
  • TL
    The Sculpting Spa LLC
    Dec 11, 2025
    1.0
    Horrible staff was told I could not have lids for my icecream cups for my toddlers, will not be back there
  • KC
    Kevin Collins
    Nov 30, 2025
    1.0
    We went on our way to a movie, and put in a good size order eating in the dining room, there was 6 of us. We were the only people eating in the dining room the entire time we were there. Everything else was either carry out or mostly drive through from what I could see. After waiting over 20 minutes, for our number to be called out, I went up to the counter and they hadn't even started our order. Sheila bewildered actually like she didn't know she had an order that was due for the dining room. I said oh okay we'll get that next. It was at least 30 minutes or longer by the time we got our order. They said they were understaffed, but there was like six or seven people working there, looked to me like. At least five. The food tasted fine. But no apology, no I'm sorry..nothing just hollered my number and set it out after us waiting 30 minutes or longer. And we were short food that we had to go back and ask for. Horrible horrible service!!! Guess they were just taking care of the drive-thrus. We weren't the only ones that had to wait too long because even people coming for deliveries were having to stand there forever to get their food to deliver.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2101 N Roan St, Johnson City?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Johnson City?

Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:45 PM, and Friday and Saturday until 12:45 AM.