Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Johnson City.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
1,484 reviews
5 stars
1,017
4 stars
220
3 stars
96
2 stars
37
1 star
114
What are people saying?
AI-generated from recent customer reviews
Product Quality
Many customers reported issues with stale or old donuts, and some noted a lack of filling in certain varieties.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and unhelpful responses to customer inquiries.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and unexpected upcharges, leading to perceptions of poor value.
Limited Availability
Customers frequently mentioned that the store often runs out of popular varieties and has inconsistent availability of fresh donuts.
Positive Staff Interactions
Despite the negative feedback, some reviews praised friendly and helpful staff members who provided good service.
- SBSusan Barnard4 days ago3.0I am continually disappointed by the amount of "filling" in the doughnuts. I cut one in half and I could still see the hole. The filling was barely on the edge.
- JWjeff wurstNov 16, 20251.0Always check your coupons!!! I presented an email coupon which stated any dozen for $12. I had them box up a dozen and it rang up for $15.77. The counter person said there is an upcharge for certain donuts. It did not mention that in the main part of the ad. It was written in the fine print at the bottom. When it even said that they had 9 new donuts , not once did it mention an upcharge!!? I left my donuts on the counter. If you are going to charge an upcharge don't bury it in the fine print!!! Your donuts are already more expensive than anyplace else!! EDIT: Read through the negative reviews. Every comment from "owner" is a copy and pasted reply! I used the link, provided the issue, sent the message and the reply said that someone at the actual location would address it!!! Where or when does corporate ever address it? I doubt the location ever will!
- LRLina RakNov 9, 20255.0How I didn't eat 10 donuts in 1 sitting will be a mystery to me. All of their donuts are so good, so when we passed by this location on our road trip home, I knew we had to make an impromptu stop. My partner had never had Krispy Kreme before, but agreed we'd need to make regular trips in the future. We ordered cake batter, raspberry jelly filled, and an original glazed. Highly recommend stopping if you're passing by!
- SSSarahOct 30, 20251.0Every time I come here I regret it—maybe I just have insanely bad luck, but the lobby is always closed, the drink menu is unavailable and it somehow takes 20 minutes of sitting in a drive-thru to pick up an order I placed the night before. This review is as much a reminder to myself as it is a warning to others: save your time.
- WWwilliam woodardOct 27, 20255.0No fresh donuts, were yesterday's but still good. Extremely polite and helpful employee's.
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours of Krispy Kreme Johnson City?
Krispy Kreme Johnson City is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended hours until 11:00 PM on Friday and Saturday.
Does Krispy Kreme offer delivery and what are their delivery hours?
Yes, Krispy Kreme offers delivery from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, with extended delivery hours until 10:45 PM on Friday and Saturday.
Are there drive-thru services available at Krispy Kreme in Johnson City?
Yes, drive-thru is available daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Can I order online for pickup or delivery at Krispy Kreme?
Yes, you can order online for pickup or delivery via their website ordering.krispykreme.com or through their mobile apps.
What special offerings does Krispy Kreme have on Sundays?
Sundays feature 'Cinnamon Roll Sundays', a weekly tradition with sweet cinnamon pastries in addition to their doughnut selections.
During what times can I get a free Original Glazed® Doughnut from the Hot Light Hours?
Hot Light Hours are from 7-9 AM and 5-7 PM when you can get a free Original Glazed® Doughnut fresh off the line.
What are the payment options available at Krispy Kreme Johnson City?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is the Krispy Kreme location wheelchair accessible and family-friendly?
Yes, the location welcomes families, provides wheelchair accessible restrooms, and offers dine-in seating.
What nearby places can I visit before or after grabbing doughnuts at Krispy Kreme?
Nearby you can visit Beacon Financial Credit Union for banking needs, Attilio's Mediterranean, Greek, and Italian restaurant for a meal, or the International Scuba Center if you enjoy active life activities.
Is there convenient parking available when I visit Krispy Kreme?
Yes, Krispy Kreme offers free street parking and free parking lot spaces nearby.