Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Johnson City, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
1,386 reviews
5 stars
769
4 stars
288
3 stars
129
2 stars
57
1 star
143
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong drink preparations.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.
Wait Times
Long wait times were a common complaint, especially for drive-thru and mobile orders, leading to frustration among customers.
Food Quality
Several reviews mentioned issues with food quality, including burnt items and stale donuts, impacting overall satisfaction.
Cleanliness
While some customers noted a clean environment, others reported dirty conditions and a lack of attention to cleanliness by staff.
- LLLandon2 days ago1.0I’ve came through here almost everyday for about 6 months and they are constantly changing crews to new teenagers that talk and screw up your order over and over and over again with no embarrassment and I’ve let it slide so many times just because it’s the closest location to my job but I will start taking the extra trip because I’m sitting at work now with half my order missing and a crap coffee
- MCMegan CretsingerJan 6, 20261.0I order from this location multiple times a day. I won't be going back. I scheduled a mobile order 8 hours before I went. I get to speaker they tell me to pull to window then I wait 30ins to get to window to be told my drink isn't made because they are out of caramel. Then the lady tell me they can't give me a refund All doors were locked so you couldn't go in and speak with anyone so I call and the guy I remember you and says now I can come get a refund once I am already home then is rude and hangs up one several times. Dunkin you lost a customer and the twin oaks location is a poor excuse for a friendly establishment and I will be contacting corporate. The
- LSLegend ScalfJan 3, 20265.0Staff is always great and helpful with questions on drinks. The food is actually really tasty, too. Do yourself a favor and download the Dunkin app so you can take advantage of their rewards.
- BDBrye DossDec 29, 20252.0Says open 24 hours, but it's never the same time. I can come through at 10 and they are closed or I can come through at like 12 and they're open, I don't understand what is going on, especially when I can see them. In the store looking at me , but no one will come to the speaker to let me know whether they're open or not
- MCMadison CombsDec 28, 20251.0I ordered a toasted white chocolate iced latte with no whipped cream and avacado toast with bacon. I received the latte with whip cream ( order tag on drink even said no whip cream) and she was turned around talking the whole time so I didnt say anything. Then, I get the toasted and there is no bacon. I was in a big hurry and didn't have time to go back in. Also,normally I dont leave bad reviews because things happen but literally EVERY Dunkin I go to gets my order so wrong simply from not paying attention or double checking. It's sad because they have great products, but getting your order correct is almost impossible. Hopefully something changes for the better.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Johnson City, TN?
Dunkin' in Johnson City, TN is open 24 hours every day, including Sundays.
What new holiday drinks are available at Dunkin'?
Enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Does this Dunkin' location offer delivery or pickup services?
Yes, Dunkin' Johnson City offers both delivery and curbside pickup services.
Where is Dunkin' Johnson City located specifically?
It is located at 607 Twin Oaks Dr inside the Shell Gas Station in Washington, Johnson City, TN 37601.
Can I order ahead using a mobile app to skip the line at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a faster grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' offer vegetarian-friendly options?
Yes, this Dunkin' location serves vegetarian-friendly foods.
Is there a drive-thru available at Dunkin' Johnson City?
Yes, this Dunkin' location has a drive-thru for convenient service.
What nearby places can I visit before or after stopping by Dunkin'?
Nearby places include Shell Gas Station (where Dunkin' is located), Stuff A Sock In It laundromat and cafe, and First Horizon Bank ATM, all within close proximity to Dunkin' for added convenience.
Are there any recreational spots near Dunkin' in Johnson City?
Yes, you can visit Greenbriar Golf Center, a driving range and golf course, or explore Aqua Living Factory Outlets and RecDirect Factory Outlets for shopping and sporting goods nearby.