Charleys Cheesesteaks

4.4
956 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
2108 West Market St., Suite D, Johnson City, TN
37604, United States

Hours

Reviews

4.2
581 reviews
5 stars
393
4 stars
75
3 stars
34
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the cheesesteaks and fries, while others found them bland or poorly made.

Service Issues

Numerous complaints about rude staff, poor customer service, and long wait times for orders.

Cleanliness

Concerns about cleanliness in the restaurant, with reports of dirty tables and unsanitary food handling practices.

Operating Hours

Frequent complaints about the restaurant closing early and not honoring posted hours, leading to customer frustration.

Value for Money

Customers expressed dissatisfaction with portion sizes relative to prices, feeling that the food did not justify the cost.
  • DN
    Daniel Nieto
    Nov 13, 2025
    5.0
    Place on Market Street, best Philly cheese I’ve ever had! Delicious
  • GC
    greg cross
    Aug 22, 2025
    2.0
    Ordered buffalo chicken w ranch and bacon fries and an old school with cheese and bacon fries. Both sandwiches were terrible one was drenched in buffalo the lettuce was wilted the other sandwich was so runny with what looks like cheese basically liquid the chicken was overcooked on the buffalo. On the bright side the fries were excellent perfect but the meal was a waist we tossed it in the trash. You guys are better than this.
  • JI
    jack I
    Aug 10, 2025
    3.0
    I asked for the cheesesteak with everything on it . The sanchwitch bearly had any thing on it and the recipt said omg melt . No cheese no tomatto and little bits of green pepper . The ordering board was covered up from the exhuasht vent over the cook area. Could not tell if frys came with it . So i asked and got we will not charge you we will just thrown them in for free . It was a little wierd from my experince on every base i have ever been though that had a charles was very good . This place is not ran right . I suggest going to another location if you want a real cheese steak sandwitch. I went to this location at 1800 and it was dead . No customers i guess this is why .
  • CS
    Clay Shepherd
    Aug 4, 2025
    5.0
    Awesome food at a great price. The employees are friendly and professional and the restaurant is clean.
  • AC
    Alissa Cole
    Jul 31, 2025
    1.0
    spent over $40 on food to be told this is the correct and appropriate amount of meat for my sandwich

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular business hours of Charleys Cheesesteaks on West Market Street?

Charleys Cheesesteaks on West Market Street is open Monday through Saturday from 11:00 AM to 8:00 PM, and closed on Sundays.

Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?

Charleys Cheesesteaks on West Market Street does not offer delivery, drive-through, pickup, or takeout services at this location.