2108 W Market Street, Johnson City, TN. Charley’s Philly Steaks is the FASTEST restaurant I have ever been served at. They operated with skills like those of the Pit Crew at NASCAR, a well-oiled machine with precision. Talk about great customer service A+!!!
My Chicken Philly and fries were hot and delicious. Everything was very clean and stocked. The overall rating is an A++ grade. Impressive performance to say the least. Bravo!
MJ
Martha Jackson
Feb 28, 2026
2.0
The meat is now low quality. The Philly cheesesteak used to be delicious now it is disgusting. I gave them two stars because the fries were good and the service was great.
LL
Lilac
Feb 27, 2026
1.0
Most unpleasant place I have been to, they are very unfriendly, disrespectful, entitled and clueless. Food is mediocre at best. The location inside the mall is much better. There are plenty of folks with better character and personality in the tri cities area, so give your business to them, I sure will. I hope they close their miserable doors very soon.
SE
Sarah Edwards
Feb 17, 2026
5.0
I adore their Chicken Philly sandwiches!!! Quality-Fresh ingredients [green peppers, onions, mushrooms, lettuce, tomatoes, and mayo...always cooked to order... Coke products, always delicious! Worth the trip every time!! ~$14 For the combo, prices vary based on the upsize of the drink or fries👌
PA
Pandora Abbott
Feb 16, 2026
1.0
Warning!!! Beware that if you order ahead to pick up food that it may be stolen and managment does not care. They will accuse you of wrong doing. It does not matter that you have ordered from them ever Monday and picked up at the same time for five months. Loyalty means nothing to them. The top management will not reach out and apologize nor try to fix the system of picking up orders. You can walk in and pick it up without being spoken to at all. I guess that is how my order was stolen. I do not appreciate the way they treated me over it and I wrote to the website to get a response from the store and nothing. I have been going there for years and recently went like clockwork for months. Now, sadly, i cannot even recommend this place because I lost trust in them. They don't value you or your business anyway. They need to fix their pick up system.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks on West Market Street?
Charleys Cheesesteaks on West Market Street is open Monday through Saturday from 11:00 AM to 8:00 PM, and closed on Sundays.
Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?
Charleys Cheesesteaks on West Market Street does not offer delivery, drive-through, pickup, or takeout services at this location.
What is the address and contact phone number for Charleys Cheesesteaks on West Market Street?
The address is 2108 West Market St., Suite D, Johnson City, TN 37604, and the main phone number is +1 423-232-5253.
Which payment methods are accepted at Charleys Cheesesteaks on West Market Street?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where can I see the menu for Charleys Cheesesteaks on West Market Street?
You can view the menu online at https://order.charleys.com/menu/west-market-street/.
Is Charleys Cheesesteaks located near any other sandwich shops or restaurants?
Yes, nearby sandwich options include Jimmy John's and Charleys Philly Steaks, and the Yamato Japanese Steakhouse offers Asian cuisine close by.
What nearby beauty and wellness services are available near Charleys Cheesesteaks?
Nearby you can find Q Nails for nail and beauty services, Sun Tan City for tanning and skincare, and The Joint Chiropractic for chiropractic and massage treatments.
Are there grocery stores or shopping options near Charleys Cheesesteaks on West Market Street?
Yes, Food City and Publix Super Market at Markets West at Franklin are nearby for grocery shopping, along with specialty stores like Buff City Soap and Wild Birds Unlimited.
How can customers use nearby transit or landmarks to find Charleys Cheesesteaks on West Market Street?
Charleys Cheesesteaks is located on West Market Street, near well-known places like Jimmy John's and Yamato Japanese Steakhouse, making it easy to find when visiting these landmarks.
Are there any nearby financial or business services near Charleys Cheesesteaks?
Yes, nearby financial and business services include Superior Financial Services, Farm Bureau Insurance, and the Tennessee Small Business Development Center at ETSU.
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