Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
2108 West Market St., Suite D, Johnson City, TN
37604, United States
Hours
Reviews
4.2
581 reviews
5 stars
392
4 stars
75
3 stars
34
2 stars
20
1 star
60
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the cheesesteaks and fries while others found them bland or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with order accuracy.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty tables and unsanitary food handling practices.
Operating Hours
Many customers expressed frustration over the restaurant closing early or not answering calls, leading to lost business.
Value for Money
Some customers felt the prices were high relative to the portion sizes and quality of food received.
- JOJesse OliverDec 22, 20251.0Disappointed in this place. We ordered from here because their google profile shows they have a drive through. Checked google maps, sure enough you can see the drive through window. When we get there, there is a car parked in front of the window with no one in it. So we figured we'll call and ask them to bring it out. Nope, the phone is turned off in the store. What on earth. Didn't want to have to go inside due to an injury making getting around difficult. Managed to go inside anyway and get our food. Once we got it home, it was terrible. I had ordered a sub that was supposed to come with lots of veggies. It had a single onion on it. Strongly wouldn't recommend.
- DNDaniel NietoNov 13, 20255.0Place on Market Street, best Philly cheese I’ve ever had! Delicious
- GCgreg crossAug 22, 20252.0Ordered buffalo chicken w ranch and bacon fries and an old school with cheese and bacon fries. Both sandwiches were terrible one was drenched in buffalo the lettuce was wilted the other sandwich was so runny with what looks like cheese basically liquid the chicken was overcooked on the buffalo. On the bright side the fries were excellent perfect but the meal was a waist we tossed it in the trash. You guys are better than this.
- JIjack IAug 10, 20253.0I asked for the cheesesteak with everything on it . The sanchwitch bearly had any thing on it and the recipt said omg melt . No cheese no tomatto and little bits of green pepper . The ordering board was covered up from the exhuasht vent over the cook area. Could not tell if frys came with it . So i asked and got we will not charge you we will just thrown them in for free . It was a little wierd from my experince on every base i have ever been though that had a charles was very good . This place is not ran right . I suggest going to another location if you want a real cheese steak sandwitch. I went to this location at 1800 and it was dead . No customers i guess this is why .
- CSClay ShepherdAug 4, 20255.0Awesome food at a great price. The employees are friendly and professional and the restaurant is clean.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours of Charleys Cheesesteaks on West Market Street?
Charleys Cheesesteaks on West Market Street is open Monday through Saturday from 11:00 AM to 8:00 PM, and closed on Sundays.
Does Charleys Cheesesteaks offer delivery, drive-through, pickup, or takeout services?
Charleys Cheesesteaks on West Market Street does not offer delivery, drive-through, pickup, or takeout services at this location.
What is the address and contact phone number for Charleys Cheesesteaks on West Market Street?
The address is 2108 West Market St., Suite D, Johnson City, TN 37604, and the main phone number is +1 423-232-5253.
Which payment methods are accepted at Charleys Cheesesteaks on West Market Street?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where can I see the menu for Charleys Cheesesteaks on West Market Street?
You can view the menu online at https://order.charleys.com/menu/west-market-street/.
Is Charleys Cheesesteaks located near any other sandwich shops or restaurants?
Yes, nearby sandwich options include Jimmy John's and Charleys Philly Steaks, and the Yamato Japanese Steakhouse offers Asian cuisine close by.
What nearby beauty and wellness services are available near Charleys Cheesesteaks?
Nearby you can find Q Nails for nail and beauty services, Sun Tan City for tanning and skincare, and The Joint Chiropractic for chiropractic and massage treatments.
Are there grocery stores or shopping options near Charleys Cheesesteaks on West Market Street?
Yes, Food City and Publix Super Market at Markets West at Franklin are nearby for grocery shopping, along with specialty stores like Buff City Soap and Wild Birds Unlimited.
How can customers use nearby transit or landmarks to find Charleys Cheesesteaks on West Market Street?
Charleys Cheesesteaks is located on West Market Street, near well-known places like Jimmy John's and Yamato Japanese Steakhouse, making it easy to find when visiting these landmarks.
Are there any nearby financial or business services near Charleys Cheesesteaks?
Yes, nearby financial and business services include Superior Financial Services, Farm Bureau Insurance, and the Tennessee Small Business Development Center at ETSU.