Customers consistently praised the attentive and friendly service from various servers, particularly highlighting Ashley P and Quinn as exceptional.
Food Quality
The food received high marks for taste and presentation, although there were some complaints about specific dishes being overcooked or lacking flavor.
Atmosphere
The restaurant's atmosphere was generally described as pleasant and welcoming, making it suitable for both casual dining and special occasions.
Event Experiences
Special events, such as wine dinners, were particularly well-received, with many customers expressing enthusiasm for the quality of food and service during these occasions.
WM
Whit Morison
Jan 4, 2026
3.0
We ordered soup with our meals. The soup was cold when it arrived. The waiter took the soup and brought it back hot. I assume they microwaved it.
Our entrées arrived before we had time to finish our soup.
The food was tasty, but Carrabba's could do better.
ES
Eleanor Spruill
Jan 1, 2026
5.0
We went for lunch on new years eye and had Ashley P as our server. She was so friendly and made sure we had everything we needed. Even though she was busy as it seemed like there were only 2 servers, she never made us feel rushed or unwelcome. We will be back to see her.
KA
Kira Ackley
Dec 31, 2025
5.0
Best place ever. Great atmosphere. Fast friendly service. Ashley P was amazing in suggestions and perfect timing of food. The place to go for celebrations or just everyday food to comfort mind and soul. Will be coming more often!
KS
Kimberly Stafford
Dec 23, 2025
5.0
I was there monday night with some friends and we had Ashley P as our server. She was AMAZING!! She was clearly busy as there was a rather large group she was waiting on, however she never made us feel rushed or like we were less important to her. Service was top notch. You can also tell the chefs pride themselves on the food that they prepare. Everything was delicious. We even got to hear some christmas carols when the large group started singing. Dinner and a show with more then 5 star service.
LG
Laura G
Dec 16, 2025
3.0
We went on a Monday night a couple weeks before Christmas. It was busy, but not "have to wait for a table" kind of busy. We were seated right away and brought our bread and drinks. We did have to wait a bit for our order to be taken. I was disappointed to hear they were out of a few things including the tiramisu. My son was brought the wrong size drink and that took a while to get straightened out. Once our order was taken it seemed like all the courses were served too fast, we were served the appetizers and main course sides at the same time. I was barely halfway through when they brought the main course out, so I wasn't able to finish the appetizer. We felt rushed the whole dinner. The waitress brought the check before I was completely done with my main course, and I had to tell her we weren't done and planned on getting dessert. I didn't feel like the service deserved a large tip, I was tempted to leave just 10 percent but it was slightly busy and wanted to be nice and give her 22 percent since you never know what kind of night they're having. She came back with the receipt after I had given her the tip and she quickly put the receipt on the table and took off so fast barely saying thanks. So the three stars I am leaving is for the lackluster service we received. However, the chefs in the kitchen did an amazing job, food was cooked quickly and to perfection, we really enjoyed everything we got. We will come back to eat again, we just hope the service will be a little better and they have the full menu in stock.
Can I order Carrabba's Italian Grill menu online in Johnson City?
Yes, you can place your order online through their delivery URL: https://www.carrabbas.com/order/menu/johnson-city.
Does Carrabba's Italian Grill have a bar and serve alcoholic beverages?
Yes, Carrabba's has a bar onsite and serves beer, wine, cocktails, and other alcoholic beverages.
Is Carrabba's Italian Grill in Johnson City family-friendly and accessible?
Yes, Carrabba's welcomes families, has a children's menu, high chairs, wheelchair accessible entrance, seating, parking, and restroom, and provides a braille menu.
Which nearby places can help customers access financial services when visiting Carrabba's Italian Grill?
Nearby financial service options include Select Seven Credit Union, First Horizon Bank, First Bank & Trust Company, Bank of Tennessee, Eastman Credit Union, Carter County Wealth Management, providing ATM, banking, and loan services.
What shopping destinations are close to Carrabba's Italian Grill for a combined dining and shopping experience?
Customers can visit Johnson City Marketplace, Kohl's, SEPHORA at Kohl's, Rent-A-Center, Ashley Store, and Party City for shopping before or after dining at Carrabba's.
Are there any nearby restaurants or eateries close to Carrabba's Italian Grill in Johnson City?
Yes, nearby dining options include East Coast Wings + Grill, Amigo Mexican Restaurant III, and of course, Carrabba's Italian Grill itself in the vicinity for diverse choices.