Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.9
1,541 reviews
5 stars
761
4 stars
334
3 stars
153
2 stars
107
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, with long waits for drink orders and food, often leading to frustration and walkouts.
Food Quality
Feedback indicated inconsistent food quality, with many customers receiving cold or poorly prepared dishes, including overcooked wings and cold fries.
Staff Performance
While some servers received praise for their attentiveness and friendliness, others were criticized for being inattentive or unprofessional.
Atmosphere
The restaurant was described as noisy and chaotic at times, detracting from the dining experience.
Management Concerns
Several reviews pointed to poor management practices, including understaffing and lack of oversight, contributing to the overall negative experience.
- DSDeneene Smith1 day ago1.0Service was beyond terrible, food was cold, and the restaurant had a weird odor like sour milk. We will not be back.
- NVNatalie Vaughn2 days ago5.0Dillion was so amazing! Definitely best service I’ve had here. He was attentive and very personable and communicated with us about updates on our order. Really great experience!
- LFLori Ficarra6 days ago1.0This is the worst location I’ve been in. The food is poor quality & Mgmt should be replaced. After 3 separate food & service issues. I finally called Corporate Guest Relations. She was very apologetic and assured me the GM of that location would be in contact. After a week of no response, I again called corporate. She informed me the GM had closed out the complaint with no resolution. She said “he doesn’t feel your complaint is justified or needs a response.” After being a senior VP my entire career I have never seen management of a corporation behaving this manner!. She apologized & compensated me with rewards. Obviously, this is the reason for their poor reviews! It’s a wonder BWW is still in business!!
- RRRachelNov 9, 20251.0Took forever to be seated and took even longer to get our food. Wings were cold and fries were hard and cold. We didn’t even get forks or napkins until we had to ask well after our food came out. Never got refills when asked, they have no staff and one guy running around forgetting everything. To top it off something started burning in the kitchen that we were sat next to and smelled so god awful we got nauseous. Never going again
- TPTyler ParsonsNov 4, 20252.0Incredibly dim lighting, weak service for a chain and how is the food luke warm when cooked to order?
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Johnson City specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Johnson City?
It is located at 2035 Hamilton Place Drive, Johnson City, TN 37604.
What are the operating hours of Buffalo Wild Wings here?
Buffalo Wild Wings is open every day from 11:00 AM to 1:00 AM.
Is Buffalo Wild Wings open on weekends?
Yes, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM on both Saturdays and Sundays.
Can I get takeout from Buffalo Wild Wings?
Yes, Buffalo Wild Wings offers takeout services.
What phone number can I use to contact Buffalo Wild Wings in Johnson City?
You can reach Buffalo Wild Wings at +1 423-434-0492.
Are there any other restaurants near Buffalo Wild Wings where I can try different cuisines?
Yes, nearby restaurants include Sully's Steamers (sandwiches and bagels), Rio De Brazil Steakhouse (Brazilian steakhouse and buffet), Ming's Asian Cuisine (Chinese and sushi), and Moe's Original Bar B Que (barbecue).
What nearby places could I visit after dining at Buffalo Wild Wings?
After dining, you might visit Rendezvous International Café for coffee or smoothies, or stop by LV Nail Bar for beauty and spa treatments.
Is there a bank near Buffalo Wild Wings for convenient transactions?
Yes, First Citizens Bank is located nearby for banking and investing services.
How can the nearby places help customers visiting Buffalo Wild Wings?
Nearby transit and popular dining spots like Sully's Steamers and Rio De Brazil Steakhouse can help visitors plan their meal options, while services like Tristar Physical Therapy or nail salons provide additional conveniences in the area.