Arby's

4.3
1037 reviews
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Business Details

2707 N Roan St, Johnson City, TN
37601, United States
(423) 282-1434
http://www.arbys.com/locations/us/tn/johnson-city/2707-n-roan-st/store-5719
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2707 N Roan St, Johnson City, TN
37601, United States

Hours

Reviews

4.3
1,037 reviews
5 stars
570
4 stars
282
3 stars
118
2 stars
22
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, with many stating it was consistently good and fresh.

Service Issues

Several reviews highlighted slow service, particularly in the drive-thru, and instances of incorrect orders or missing items.

Cleanliness Concerns

Multiple customers reported cleanliness issues, including dirty dining areas and unsanitary conditions in restrooms.

Staff Interaction

While some customers appreciated friendly staff, others noted rude behavior and lack of acknowledgment during service.

Pricing Complaints

Several reviews mentioned that the prices were considered high for the portion sizes and quality of food.
  • ME
    misty enriquez
    4 days ago
    4.0
    Pretty good for Arby's. The drive thru was PACKED all the way around the building so I went in and ordered to go. They're was not one else (customers) inside. It was fast and efficient!
  • DC
    David Calloway
    Nov 19, 2025
    5.0
    Don't have a clue about the atmosphere kind of hard to tell going to drive through but seems fine
  • JM
    John McGuire
    Nov 15, 2025
    4.0
    My family and I love Arby's classic beef n cheese and some times when we travel we always look for Arby's the places are always clean the service I usually is the same ppl will ask you your order then take off then come back with your order there isn't much interaction between customer and employees
  • MM
    Michelle Miles
    Oct 8, 2025
    1.0
    I went through the drive through pretty late after working my third double! It’s really my fault! I should check the food before driving off, especially since my orders are never right or something is almost always left out! I’m not going back!
  • AO
    Aaron OReilly
    Sep 20, 2025
    5.0
    Great people
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