Jeff Beach, a Johnson City entrepreneur, was on a quest to find the best freshly made donut in Johnson City, TN...and had trouble finding one, believe it or not. As his grandfather had told him, if he wanted something done right, he had to do it himself, so he started making them at his restaurant. Friends and family would come to test them, and he finally decided to let the Johnson City public decide! So, he partnered with Daylight Donuts to open a new store and hand-make 100% fresh donuts every morning at 4 am. "We're always experimenting with new flavors and donut designs, and nothing goes better with fresh, homemade donuts than great coffee, so we also offer some tremendous, flavorful coffee roasts and boba teas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.