McDonald's

2.8
2452 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6451 Eatons Creek Rd, Joelton, TN
37080, United States

Hours

Reviews

2.8
2,452 reviews
5 stars
561
4 stars
392
3 stars
414
2 stars
275
1 star
810

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers experiencing food poisoning or finding foreign objects in their meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, with some describing it as filthy.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Positive Experiences

A few customers praised the food quality and service during specific visits, highlighting friendly staff and clean facilities.
  • GA
    Google Account
    6 days ago
    1.0
    Don't eat fast food not good for you
  • RG
    Robert Gammons
    Jan 4, 2026
    5.0
    Fresh and Hot. Always. Best McDonald's in TN.
  • JJ
    JoAnna
    Dec 28, 2025
    5.0
    If you play the game with the app, the stuff can be kind of affordable. Always use your receipt coupon and get a free Burger every time, and then get the fry end drink deal through the app.
  • PB
    Paula Bohanon
    Dec 23, 2025
    1.0
    I HAVE BEEN TRYING TO CONTACT THIS STORE FOR TWO DAYS AND THE NUMBER THAT THEY HAVE ONLINE IS DISCONNECTED!!!!!! NOT SURE WHY ON EARTH YOUR NOT ABLE TO CONTACT A PLACE OF EMPLOYMENT FOR A PUBLIC RESTAURANT!!!!! PLEASE HAVE THIS CORRECTED!!!!!
  • SD
    Shane Dossey
    Dec 19, 2025
    1.0
    Toilet in the men’s bathroom was covered in feces. Absolutely disgusting.

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's at 6451 Eatons Creek Rd, Joelton, TN?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.