Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
Heritage Travel Center, Joelton, TN
37080-8635, United States
Hours
Reviews
3.9
466 reviews
5 stars
214
4 stars
105
3 stars
61
2 stars
36
1 star
50
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers experienced long wait times for their orders, particularly with mobile orders and during busy hours.
Food Quality
Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others reported issues with undercooked or incorrect orders.
Cleanliness
The restaurant was noted for being clean, but there were complaints about shared restroom conditions and dirty tables.
Staff Attitude
Staff friendliness was highlighted positively, but there were instances of unprofessional behavior and inattentiveness.
Value for Money
Customers expressed concerns about pricing, feeling that some menu items did not provide good value for the cost.
- MMMandolinman58Nov 5, 20255.05 stars and 3 💋💋💋! I'm just a humble visitor in town burning up a few hours. This DQ is connected to BP Travel Center. The DQ is clean. Staff are on top of things and are sassy in a fun way. They have all the DQ classics plus all the seasonal items. The place is peppered with locals so I'm evesdropping on snippits of conversations and enjoying the TN accents especially the children (not in a creepy way). I'm just north of Nashville. Looking forward to a night on the town but enjoying these kick-back moments in Joelton DQ.
- BGBlood GoodOct 16, 20252.0They love ignoring you if you have a mobile order and you stand their waiting for 5-7 minutes before they acknowledge you then another 20 mins to receive your order if you visit here make you have 30 plus mins time to waste waiting
- JMJ MannJun 18, 20255.0This store was clean. The staff was friendly. We picked to get ice cream and did not have a meal. There was a nice assortment of frozen goods including cakes to choose from.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Joelton, TN offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ cakes.
What are the opening hours of Dairy Queen Grill & Chill at Heritage Travel Center?
It is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen location have a drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating.
Is the Joelton Dairy Queen suitable for families with children?
Yes, it welcomes families and children and provides amenities like booster seats and high chairs.
Can I order food online or via mobile app from this Dairy Queen location?
Yes, you can use their mobile app for exclusive deals and also place pickup orders online.
What is the address and contact number of Dairy Queen Grill & Chill in Joelton?
The address is Heritage Travel Center, 7201b Whites Creek Pike, Joelton, TN 37080-8635. The phone number is +1 615-299-5488.
Are there restroom facilities available at this Dairy Queen?
Yes, restrooms are available for customers.
What nearby places can customers visit before or after dining at Dairy Queen?
Nearby places include Heritage Travel Center gas station and convenience store, the Subway restaurant, and Quality Inn & Suites Joelton for lodging.
How can visitors traveling via car benefit from nearby places around Dairy Queen?
The presence of nearby gas stations like BP, Shell, and bp America at Heritage Travel Center means you can fuel up conveniently before or after your visit.
If I'm planning a family outing near Dairy Queen, what recreational or shopping options are nearby?
Nearby options include Joelton Community Club Park for sports and recreation, Dollar General for discount shopping, and Prime Fitness gym.