Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
Heritage Travel Center, Joelton, TN
37080-8635, United States
Hours
Reviews
3.9
467 reviews
5 stars
215
4 stars
105
3 stars
61
2 stars
36
1 star
50
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is generally reported as clean, but there are concerns about the shared bathrooms being filthy.
Service Quality
Staff are often described as friendly and attentive, though there are instances of poor service and order inaccuracies.
Food Quality
Food quality is inconsistent; while some customers enjoyed hot and fresh meals, others reported issues with undercooked or incorrect orders.
Wait Times
Customers experienced varying wait times, with some noting quick service while others mentioned long waits, especially during busy hours.
Value for Money
Some customers feel that prices are high for the quality and quantity of food received.
- MMMandolinman58Nov 5, 20255.05 stars and 3 💋💋💋! I'm just a humble visitor in town burning up a few hours. This DQ is connected to BP Travel Center. The DQ is clean. Staff are on top of things and are sassy in a fun way. They have all the DQ classics plus all the seasonal items. The place is peppered with locals so I'm evesdropping on snippits of conversations and enjoying the TN accents especially the children (not in a creepy way). I'm just north of Nashville. Looking forward to a night on the town but enjoying these kick-back moments in Joelton DQ.
- BGBlood GoodOct 16, 20252.0They love ignoring you if you have a mobile order and you stand their waiting for 5-7 minutes before they acknowledge you then another 20 mins to receive your order if you visit here make you have 30 plus mins time to waste waiting
- BWBryan WestJun 28, 20212.0Didn't have peanuts for the banna split. Only have one flavor of soft serve.
- CZCarole ZoellnerAug 17, 20185.0Who doesn't love Ice cream?
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Joelton, TN offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ cakes.
What are the opening hours of Dairy Queen Grill & Chill at Heritage Travel Center?
It is open daily from 10:00 AM to 10:00 PM.
Does this Dairy Queen location have a drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating.
Is the Joelton Dairy Queen suitable for families with children?
Yes, it welcomes families and children and provides amenities like booster seats and high chairs.
Can I order food online or via mobile app from this Dairy Queen location?
Yes, you can use their mobile app for exclusive deals and also place pickup orders online.
What is the address and contact number of Dairy Queen Grill & Chill in Joelton?
The address is Heritage Travel Center, 7201b Whites Creek Pike, Joelton, TN 37080-8635. The phone number is +1 615-299-5488.
Are there restroom facilities available at this Dairy Queen?
Yes, restrooms are available for customers.
What nearby places can customers visit before or after dining at Dairy Queen?
Nearby places include Heritage Travel Center gas station and convenience store, the Subway restaurant, and Quality Inn & Suites Joelton for lodging.
How can visitors traveling via car benefit from nearby places around Dairy Queen?
The presence of nearby gas stations like BP, Shell, and bp America at Heritage Travel Center means you can fuel up conveniently before or after your visit.
If I'm planning a family outing near Dairy Queen, what recreational or shopping options are nearby?
Nearby options include Joelton Community Club Park for sports and recreation, Dollar General for discount shopping, and Prime Fitness gym.