McDonald's

Reviews

• TW

  Tyler Wood

  1 day ago
  1.0
  If you’re looking for a truly immersive “nothing works the way it should” dining experience, this McDonald’s in Jellico absolutely delivers. We ordered at the kiosk and were given a nice little table number so our food could be brought out to us very modern, very fancy. Unfortunately, that number apparently doubles as a collectible souvenir because no one ever brought our food. After waiting, I found it just hanging out at the carry-out counter like it had given up on us too. The kids’ Happy Meals showed up missing apple slices, which I guess is their way of encouraging independence “go find your own fruit, kid.” Now, let’s talk about the drink station, which deserves its own documentary. I confidently grabbed a Coke Zero… which turned out to be Dr Pepper. Tried a different machine Coke Zero syrup was out. Switched to Sprite, flat. Completely flat. No carbonation whatsoever, just sad sugar water. Attempted to rinse my cup? Nope. No water available unless I wanted to purchase a bottle like I was at a music festival. Eventually settled for a regular Coke, which, to its credit, was the only thing in the building functioning properly. The kids asked for ketchup, dispensers were empty. Needed napkins, none in sight. At this point, I approached an employee to ask for napkins and a spoon (for peaches we thankfully brought ourselves). I was met with a sigh that suggested I had just asked them to rebuild the ice cream machine from scratch. To top it all off, when we finished, the trash cans were overflowing, really completing the vibe. All in all, the food was fine, but everything surrounding it felt like a coordinated effort to test my patience. Would not recommend unless you enjoy scavenger hunts, beverage roulette, and mild emotional damage with your meal.
• KM

  Kelsey Mallory

  Mar 28, 2026
  1.0
  Do better. Waited 22 minutes, plus some because the gentlemen carrying the orders to the cars waiting outside, waited for ANOTHER order to be done. Half the food cold.
• TD

  Tracy Duty

  Mar 26, 2026
  5.0
  My daughter is a big fan of McDonald's. We go to the nearest one we can find when traveling. She loves the one in our hometown too. Always a fan of this restaurant.😉
• JL

  J Leach

  Mar 26, 2026
  1.0
  I went through the drive thru at Jellico McDonald's the told me to go to Isle 3 and wait for my order and she bought it out the wrong order so I go inside tell a lady they do 3 more orders and I said I want my money back no apologies no explanation they gave me my money back and I told them I come here about every day so good bye Jellico McDonald's
• MM

  MURICA!

  Mar 18, 2026
  3.0
  Firstly, why can't McDonald's make an interior that's inviting? This modern look is horrible. The old orange booths and simulated wood grain tables made you want to eat in. Now, an ER waiting room has now warmth. Secondly, why can't they make the food look good? This is what I get for a "for and fresh" order. What happened to pride in your work? That being said, the taste was acceptable but the mess of ketchup on the outside of the burger as well as cheese made for a messy drive. The coffee was VERY bland. If there's one thing I've loved, up to today, was McDonald's coffee ☹️